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26 CRM Techniques and Strategies for Customer Retention

Cience

Your customers are one of your company’s most important assets. Although new sales are important, smart companies also focus on retention. What Is Customer Retention? Customer retention means keeping the clients you already have. You know how hard it is to get new customers. Customer Forums.

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Forget B2B vs. B2C – Long Live B2P Sales & Marketing

Zoominfo

These unique characteristics then drive your entire business strategy – from branding to content creation to customer service and beyond. Why should B2B companies embrace a B2P approach? B2B companies tend to embrace a style of communication that is more risk-averse. Do you offer personalized customer service?

B2C 182
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Forget B2B vs. B2C: Long Live B2P Sales & Marketing

Zoominfo

These unique characteristics then drive your entire business strategy – from branding to content creation to customer service and beyond. Why Should B2B Companies Embrace A B2P Approach? B2B companies tend to embrace a style of communication that is more risk-averse. Do you offer personalized customer service?

B2C 100
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PODCAST 115: Improving Customer Experience: Your Magic Key to Success with Leah Chaney

Sales Hacker

Outreach revolutionizes customer engagement by moving away from siloed conversations to a streamlined and customer-centric journey. When we started in customer success, back when I was working for a rocket ship out of Austin, Texas, we didn’t even know what to call it. Who is Leah Chaney and what is BetterGrowth [1:30].