How Lessonly & Zendesk Prepare Reps for an Omnichannel World
Lessonly
MAY 17, 2018
We’ve all heard it before: Truly world-class customer service organizations meet consumers where, how, and when they want to be met. The days funneling your customer through an automated phone tree and praying for a positive experience are long behind us. Smart organizations create better experiences. Training, of course!
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