Hubspot Sales
DECEMBER 30, 2020
A tool like HubSpot , for example, serves customer service teams, sales teams, and marketing teams, which all come with their own buyer personas, choosers, users, and influencers. Flexible tools like Trello might be used for anything from wedding planning to software bug triage.
The Spiff Blog
MARCH 2, 2023
After graduating, Samuel’s interest in building models and solving complex problems led him to start his career in software finance and sales operations. With a background as a software engineer and a career in customer success, she is excited for her future at Spiff as a Technical Customer Success Manager.
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Lessonly
AUGUST 26, 2019
Why isn’t there a great place to store all the information customer service and sales reps need to best help their customers and prospects? We’re squarely in the “how” and “what” phases of developing our knowledge management system software. Creators can see how long everyone spent on each section of content.
Lessonly
MAY 17, 2018
We’ve all heard it before: Truly world-class customer service organizations meet consumers where, how, and when they want to be met. The days funneling your customer through an automated phone tree and praying for a positive experience are long behind us. Smart organizations create better experiences. Training, of course!
Hubspot Sales
MARCH 13, 2018
If you have the resources, Cate also recommends filming a short video. Maybe she is the director of HR at a mid-size software company. The headline should read something along the lines of, “You’re here because someone who’s invested in your success thought you’d benefit from [main value of salesperson’s product].”. Try direct mail.
Hubspot Sales
OCTOBER 29, 2017
An expert in both sales, sales management, and proactive customer service, Pancero focuses exclusively on B2B selling where products are relatively high-priced and complicated to sell. Their videos follow an interview format and are filmed in their own studio, featuring SBI's own marketing and sales consultants. 20) MHI Global.
Lessonly
JANUARY 14, 2020
Pro Tip: clap your hands at the start of filming to aid syncing in post-production). Improve customer service skills. Where will you use videos to educate your employees or customers? Lessonly is powerfully simple software that helps teams learn, practice, and Do Better Work. This will make it easier to edit.
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