Remove Customer Service Remove Film Remove Marketing Remove Software
article thumbnail

Why You Need to Implement Lead Routing [+ How to Do It]

Hubspot Sales

Responding quickly to incoming leads can make or break a deal, particularly in highly competitive markets. The more mature a business gets, and the more complex the prospective customer’s needs are, the more challenging it is to maintain that speedy response and personalized touch.

Lead Rank 103
article thumbnail

Meet the Spiff Team: Chapter Eight

The Spiff Blog

After graduating, Samuel’s interest in building models and solving complex problems led him to start his career in software finance and sales operations. With a background as a software engineer and a career in customer success, she is excited for her future at Spiff as a Technical Customer Success Manager.

Meeting 75
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

8 Creative Sales Prospecting Ideas You've Never Tried Before

Hubspot Sales

If you have the resources, Cate also recommends filming a short video. Take a page from your marketing team’s playbook and partner with other companies with similar audiences. This technique is like co-marketing but for your sales department. Maybe she is the director of HR at a mid-size software company. Try direct mail.

article thumbnail

How Lessonly & Zendesk Prepare Reps for an Omnichannel World

Lessonly

We’ve all heard it before: Truly world-class customer service organizations meet consumers where, how, and when they want to be met. The days funneling your customer through an automated phone tree and praying for a positive experience are long behind us. Smart organizations create better experiences. Training, of course!

article thumbnail

The 33 Best Sales Training Video Channels on YouTube

Hubspot Sales

An expert in both sales, sales management, and proactive customer service, Pancero focuses exclusively on B2B selling where products are relatively high-priced and complicated to sell. Seems like Gordon is not just a sales expert, but an inbound marketing expert too. 19) Sandler Training. 19) Sandler Training.

Channels 112
article thumbnail

Product Knowledge: How to Train Sales on the Thing They're Selling

Hubspot Sales

With more product knowledge, your sales reps can confidently answer questions and are truly armed to solve for the customer. Alex Girard, a product marketing manager for HubSpot, says, "Having a sales team that can confidently speak to the products or services that they're selling is essential. Solve for the customer.

Hiring 124
article thumbnail

Understanding Sales: A Total and Comprehensive Guide to Unlocking Success

Vengreso

I’ve spent 25 years in the industry, starting at the age of 19 years old when I got my first big break as a telemarketer (now called SDR) at a software organization. For those of us that are over the age of 45, we likely remember the 35mil film we used to take to various stores for processing. Account Executive.

Hiring 40