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10 Things Every Sales Leader Needs To Focus On In 2020

ExecVision

NOVEMBER 21, 2019

A good coaching program is no longer optional for sales and contact center leaders. Customer-facing teams need help developing their skills, knowledge, and strategies to help them close more deals and provide great customer service. Sales managers should be too. They have to come from somewhere, though.

Hiring 40
Hiring Top of Funnel GoldMine Coaching 40
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Solving the CRM Problem

Understanding the Sales Force

OCTOBER 23, 2012

Last week I spent 90 minutes with another client (8 people from Operations, sales, customer service, and marketing) showing them how CRM could be the answer to their inaccurate forecasts and pipeline reports. That shouldn't be necessary. Hold salespeople accountable for providing real-time updates.

CRM 215
CRM PipelineDeals LandSlide GoldMine 215
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