2010 Consumer Retention Tools 
Pointclear
JANUARY 26, 2012
Ruth Stevens is Founder of eMarketing Strategy , a consulting practice that assists companies in building their customer acquisition and retention strategies. The DMA’s 2010 Response Rate Report reported a healthy 1.68% response rate to B-to-B prospecting letter mail and 2.18% to its cheaper cousin, postcard mail.
Jonathan Farrington
OCTOBER 14, 2011
Despite the multitude of contact management tools available, nearly half of adults still have a paper address book, showing continued need for organization and management of contacts. Tools and Tips to Solve Contact Management. Occupational health services including stress at work and employee retention advice. serviced offices.
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