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Data Gets Smarter to Help Business Grow

Score More Sales

This is the Watson techno brain popularized by Jeopardy fame – IBM’s massive computer think-tank that is now positioned to help solve really big issues in medicine, health care, and also in business. From a personal standpoint: Will customer service get better at companies, restaurants, and retail? (I I sure hope so).

Data 208
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Tom Pisello: The ROI Guy: CIO Priorities for 2011 Indicate.

The ROI Guy

Although the desire may be there to pursue improved internal and external customer service improvements via enterprise innovation, most state budgets will remain challenged well into the recovery, yielding a pragmatic, economic-focused CIO. Frugalnomics, the focus on bottom-line value and cost savings, remains in full effect.

ROI 40