Zoominfo

AUGUST 31, 2020

According to HubSpot research, 93% of consumers will be repeat buyers at companies with excellent customer service. With stakes that high, it is perhaps ironic that the early steps of building customer loyalty start with the figurative eyes and ears of a company. Build Loyalty.

Ideal Customer Profile 264

Ideal Customer Profile Lead Rank Marketing Loyalty 264

Zoominfo

AUGUST 14, 2018

billion spent on social marketing efforts in the United States alone in 2016 ( source ). Customer retention. Customer retention is tied closely to customer service. How many customers did you help? However, 14% of B2B companies still refuse to participate in social media initiatives.

Social Media 133

Social Media ROI Media B2B 133

Zoominfo

AUGUST 31, 2020

Build Loyalty According to HubSpot research, 93% of consumers will be repeat buyers at companies with excellent customer service. With stakes that high, it is perhaps ironic that the early steps of building customer loyalty start with the figurative eyes and ears of a company.

Ideal Customer Profile 130

Ideal Customer Profile Lead Rank Marketing Loyalty 130

Hubspot Sales

NOVEMBER 21, 2019

Examples include customer service and marketing — these teams can pull from your prospect information to contact them, personalize content for them, tailor CTAs and product details towards their needs, and more. CRMs help you improve customer retention and satisfaction rates. Grow Better With CRM Software.

System 111

System CRM Benefit Scale 111

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Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

Top of Funnel

Sales Training Connection

APRIL 13, 2016

Some ways in which companies can increase revenues through operating more efficiently are: increasing the number of sales by processing more orders faster, reducing the number of orders lost to the competition by improving customer retention, expediting new pricing announcements, and improving customer service.

Proposal 50

Proposal Remedy Retention Maximizer 50

Hubspot Sales

AUGUST 7, 2018

Understanding the reasons why a prospect became a customer, opted for the competition, or made no decision at all makes your sales process all the stronger for future bids. In a 2016 study by CSO Insights , researchers found teams that regularly used win/loss analysis outperformed those that did not.

Analysis 73

Analysis Buyer Persona Prospecting Trends 73