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CRM Hijacks Customer Experience Strategy

Tony Hughes

We asked the participants what they believed the biggest challenges and burning issues are in Customer Experience, and we deliberately avoided steering the conversation toward CRM software. So far we’ve done half-day workshops in three cities with approximately 80 people ranging from senior business leaders to IT system managers.

CRM 82
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Sales Tip: Understand the Value of Your Offering to Your Prospect

Customer Centric Selling

By Gary Walker, EVP of Channel Sales & Operations, CustomerCentric Selling® - The Sales Training Company. They had an epiphany! Sales Tip: Understand the Value of Your Offering to Your Prospect. Image courtesy of MisterMong at FreeDigitalPhotos.net. “Do you understand the value of your offering to your prospect?”

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The Unlikely Lesson a Karate Master Taught Me About Sales

Chili Piper

I was looking for some serendipitous, universe-conspiring epiphany that made all the other schools look dwarf in their karate “skillness” in comparison to the one he chose. This slow pace hurts the conversion rates and diminishes your overall brand. No small potatoes. Slow lead response times. Or even worse…never calling at all.

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The Unlikely Lesson a Karate Master Taught Me About Sales

Chili Piper

I was looking for some serendipitous, universe-conspiring epiphany that made all the other schools look dwarf in their karate “skillness” in comparison to the one he chose. This slow pace hurts the conversion rates and diminishes your overall brand. No small potatoes. Slow lead response times. Or even worse…never calling at all.

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170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world. Melissa Murillo is an award-winning and highly skilled sales leader with over a decade of experience in marketing and business development specializing in the IT channel.

Hiring 130
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The complete guide to writing much better marketing emails

Nutshell

Email marketing is the dominant channel for marketing communications when measured by ROI, reach, cost, etc., Email marketing is the strategy of emailing marketing content—like blogs, videos, and webinars—to a specified audience, and is relied on by 81% of small-to-medium businesses as their primary acquisition channel.

Marketing 143