Vengreso

JULY 12, 2022

With so many options on the market and an oversaturation of generic sales and marketing messages, the retention strategies and personalization techniques used to retain customers must also evolve. I’m excited to welcome a phenomenal guest who spends quite a bit of time researching the ins and outs of customer satisfaction and retention.

Churn 132

Churn SugarCRM Customer Epicor 132

SugarCRM

DECEMBER 15, 2021

2021 is the year we let SugarCRM make the hard things easier for marketing, sales, and service teams. Our CRM and Sales Impact Report revealed the blind spots, busy work, and roadblocks that lead to sales friction and contribute to customer churn. The SugarCRM team wishes you lots of health and happiness in 2022!

SugarCRM 49

SugarCRM Lead Rank Lead Scoring Ideal Customer Profile 49

SugarCRM

JANUARY 25, 2024

The Customer of the Year award celebrates customers who have cultivated a lasting partnership with SugarCRM by achieving significant business impact using the platform and engaging with the Sugar ecosystem and SugarClub in the journey to reduce manual processes and make the hard things easier for their business and their customers.

SugarCRM 29

SugarCRM Customer Transportation Real Estate 29

SugarCRM

AUGUST 23, 2022

The findings concluded that companies are fighting to diminish conflicting leaks both at the beginning of the customer lifecycle and when it comes to customer retention. Since customer experience is the ultimate measure of churn, it is essential to identify and address what negatively impacts customers’ experience.

Ideal Customer Profile 26

Ideal Customer Profile Customer Churn Webinar Metrics 26

SugarCRM

JANUARY 15, 2021

Churning out new content all the time is by no means a must to drive more traffic and conversions. Product training through meetings or short videos. In fact, a customized mobile experience can perform up to 4x better in terms in terms of traffic and retention. No New Content? No Problem.

Marketing 32

Marketing SugarCRM Webinar Metrics Churn 32

SugarCRM

FEBRUARY 22, 2024

Churn rate is the percentage of customers who stop using a service within a specific timeframe. According to SugarCRM research , the average customer churn rate is 32% globally, with a whopping 47% in the US! Among those same leaders, 58% of them admitted their customer churn rate has increased over the last 12 months.

Education 26

Education Churn Lead Rank Follow-up 26

SugarCRM

DECEMBER 27, 2022

2022 is the year we let SugarCRM make the hard things easier for marketing, sales, and service teams. Our CRM and Sales Impact Report revealed the blind spots, busy work, and roadblocks that lead to sales friction and contribute to customer churn. The SugarCRM team wishes you lots of health and happiness in 2023!

SugarCRM 29

SugarCRM Ideal Customer Profile Churn Demographics 29