Cience

DECEMBER 1, 2020

Your customers are one of your company’s most important assets. Although new sales are important, smart companies also focus on retention. What Is Customer Retention? Customer retention means keeping the clients you already have. You know how hard it is to get new customers. Pretty simple, right?

Retention 96

Retention Webinar Metrics CRM Ideal Customer Profile 96

Sales and Marketing Management

JUNE 1, 2018

In theory, a veteran salesperson could have an endless supply of stories, but Pollard recommends “niching” down to three strong stories that address the primary customer challenges or the most common customer objections and learn them frontward and backward. The goal is to get into the natural flow of conversation.

Marketing 226

Marketing Telemarketing Scale Education 226

Factor 8

AUGUST 8, 2019

The role is high-activity and driven with metrics like number of calls, talk time, appointments /leads generated, show rates, acceptance rates, and ultimate conversion. Also, invest in different training for this crew than your full-cycle sellers and go heavy on the “first base skills” to help them get more initial conversations.

Inside Sales 31

Inside Sales Hiring Lead Rank Top of Funnel 31

Sales Hacker

JUNE 23, 2020

We’re going to talk all about the important tenets of customer success and how to think about customer success from an integrated, holistic customer experience perspective. Outreach revolutionizes customer engagement by moving away from siloed conversations to a streamlined and customer-centric journey.

Customer 67

Customer Churn Lead Rank Scale 67

Zoominfo

OCTOBER 4, 2019

These unique characteristics then drive your entire business strategy – from branding to content creation to customer service and beyond. Why should B2B companies embrace a B2P approach? B2B companies tend to embrace a style of communication that is more risk-averse. Do you offer personalized customer service?

B2C 182

B2C B2B Marketing Lead Rank 182

Zoominfo

OCTOBER 4, 2019

These unique characteristics then drive your entire business strategy – from branding to content creation to customer service and beyond. Why Should B2B Companies Embrace A B2P Approach? B2B companies tend to embrace a style of communication that is more risk-averse. Do you offer personalized customer service?

B2C 100

B2C B2B Marketing Lead Rank 100

LeadFuze

JULY 25, 2021

It could coerce your current customers into telling others about your product and become lead generators (aka brand advocates), thus bringing the cycle full circle from new client, to happy client, to referral client. leads generated, conversion rate, etc.). Mapping Your Customer Process.

Lead Rank 124

Lead Rank Lead Scoring Top of Funnel Churn 124