Cience

DECEMBER 1, 2020

Your customers are one of your company’s most important assets. Although new sales are important, smart companies also focus on retention. What Is Customer Retention? Customer retention means keeping the clients you already have. You know how hard it is to get new customers. Pretty simple, right?

Retention 96

Retention Webinar Metrics CRM Ideal Customer Profile 96

Sales and Marketing Management

JUNE 1, 2018

They are more often directly engaging with prospects and growth-opportunity customers. Black, whose best-selling book “No More Cold Calling,” promotes revenue growth through referrals, says you won’t get introduced to prospective customers unless you have a solid business solution and a means to relay that.

Marketing 226

Marketing Telemarketing Scale Education 226

Factor 8

AUGUST 8, 2019

The outbound BDR team may call on lead lists, prospect for new customers or even work internal lists like re-activating old customers. The role is high-activity and driven with metrics like number of calls, talk time, appointments /leads generated, show rates, acceptance rates, and ultimate conversion.

Inside Sales 31

Inside Sales Hiring Lead Rank Top of Funnel 31

Cincom Smart Selling

MAY 8, 2024

Successful interaction with customers can drive business growth, improve customer satisfaction, and strengthen brand loyalty. The following sections explore the importance of effective customer communication and key strategies for success. There are predictable stages that customers traverse in their decision-making process.

Ideal Customer Profile 62

Ideal Customer Profile Top of Funnel Customer Scale 62

Zoominfo

OCTOBER 4, 2019

These unique characteristics then drive your entire business strategy – from branding to content creation to customer service and beyond. Why should B2B companies embrace a B2P approach? B2B companies tend to embrace a style of communication that is more risk-averse. Do you offer personalized customer service?

B2C 182

B2C B2B Marketing Lead Rank 182

Sales Hacker

JUNE 23, 2020

We’re going to talk all about the important tenets of customer success and how to think about customer success from an integrated, holistic customer experience perspective. Outreach revolutionizes customer engagement by moving away from siloed conversations to a streamlined and customer-centric journey.

Customer 67

Customer Churn Lead Rank Scale 67

Zoominfo

OCTOBER 4, 2019

These unique characteristics then drive your entire business strategy – from branding to content creation to customer service and beyond. Why Should B2B Companies Embrace A B2P Approach? B2B companies tend to embrace a style of communication that is more risk-averse. Do you offer personalized customer service?

B2C 100

B2C B2B Marketing Lead Rank 100