Remove Customer Service Remove Facebook Remove Ideal Customer Profile Remove Smart Company
article thumbnail

26 CRM Techniques and Strategies for Customer Retention

Cience

Your customers are one of your company’s most important assets. That’s clear from the amount of time and money businesses spend to acquire new clients. Although new sales are important, smart companies also focus on retention. What Is Customer Retention? You know how hard it is to get new customers.

article thumbnail

Forget B2B vs. B2C – Long Live B2P Sales & Marketing

Zoominfo

Now is the time to expand upon the confines of B2B and B2C, and start thinking in terms that better reflect the customer-centric world we live in. These unique characteristics then drive your entire business strategy – from branding to content creation to customer service and beyond. Does it tell any story at all?

B2C 182
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Forget B2B vs. B2C: Long Live B2P Sales & Marketing

Zoominfo

Now is the time to expand upon the confines of B2B and B2C, and start thinking in terms that better reflect the customer-centric world we live in. These unique characteristics then drive your entire business strategy – from branding to content creation to customer service and beyond. Does it tell any story at all?

B2C 100
article thumbnail

Overloaded And Overwhelmed

Partners in Excellence

All of us, customers, sales people, marketing, customer service—everyone, daily face a number of converging forces which adversely impact our own and our organizations’ performances. But fast forward to today, organizations, our customers and ours, are running very lean.