Zendesk Sell

JANUARY 8, 2019

Great customer service is a key part of any successful business. Poor customer service has the opposite effect. According to the NewVoiceMedia’s 2018 “Serial Switchers” report , poor customer service costs businesses around $75 billion a year. Only 5% did not share a negative customer service experience.

Customer Service 90

Customer Service Hiring Customer Hotels 90

Sales Hacker

JULY 18, 2018

Three-fourths of customers report using multiple channels throughout their shopping journey. Consequently, if you don’t have omnichannel technology tools in your sales stack , you’re already behind competition. Fortunately, there are some great tools on the market to help businesses conquer omnichannel sales.

Tools 54

Tools Ideal Customer Profile Social Media Channels 54

Klozers

JUNE 10, 2014

. You can use our LIGHTHEARTED guide to test your own B2B Sales Knowledge and that of your sales colleagues. 1) Cold Calling  a telephone call Sales People dont want to make, to a prospect who doesnt want to receive it. 5) Beliefs  all sales beliefs are facts until you ask for evidence.

B2B 51

B2B Hiring Top of Funnel Social Media 51

ExecVision

APRIL 23, 2018

Between the constant noise and the arduous process of buying and implementing new tools, many aren’t interested in learning about something new. This isn’t the time for a hard sales pitch. Sales Pro Tip: Remember who you meet. Say “hi” when you bump into them in the elevator, at the hotel, etc. It’s a match.

ROI 40

ROI Ideal Customer Profile Maximizer Closing 40

Apptivo

FEBRUARY 13, 2022

Customer service is an important aspect of the hospitality industry. In fact, one can state that customer service is synonymous with the hospitality industry. Through this, they can effectively manage the different aspects of customer service and deliver a satisfactory service to the customers.

Industry 52

Industry CRM Benefit Hotels 52