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Empathy Is Insufficient!

Partners in Excellence

We know empathy is important in working with others, whether it’s our customers, our peers, or our people. Too often, however, the concept of empathy is absent in our interactions. So empathy is critical to our ability to connect in meaningful ways with others. But empathy is insufficient.

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AI vs. Salespeople: Trust, Empathy, and AI Leadership Insights

Julie Hanson

AI vs. Salespeople: Trust, Empathy, and AI Leadership Insights As a leader, it’s easy to get caught up in the rush of AI tools promising to do everything but shake your buyer’s hand. Second, psychological factors like authenticity, empathy, and connection are as vital to buyers as saving time and money (Harvard Business Review).

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It’s the People, Stupid: Building Excellence in Sales Leadership

Steven Rosen

Developing the necessary soft skills, such as coachability and resiliency, is crucial for success in a fast-changing sales environment. Evaluating the skills needed for future success and providing ongoing coaching and training are essential for building a high-performing sales team. “The world is moving faster.

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It’s the People, Stupid

Steven Rosen

Developing the necessary soft skills, such as coachability and resiliency, is crucial for success in a fast-changing sales environment. Evaluating the skills needed for future success and providing ongoing coaching and training are essential for building a high-performing sales team. “The world is moving faster.

Hiring 156
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It’s the People, Stupid

Steven Rosen

Developing the necessary soft skills, such as coachability and resiliency, is crucial for success in a fast-changing sales environment. Evaluating the skills needed for future success and providing ongoing coaching and training are essential for building a high-performing sales team. “The world is moving faster.

Hiring 156
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4 Tips to Close More Deals by Bringing Empathy and Curiosity to Your Outreach

Crunchbase

Because by leading with curiosity and empathy, and putting aside biases and assumptions, Christensen was able to render a powerfully original conclusion, which made all the difference. There was insufficient lubrication on the bearings, so they locked up. Why was there insufficient lubrication on the bearings?

Closing 85
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Why Your SDR’s Aren’t Producing – And How to Help Them

Frontline Selling

No matter how much empathy exists for the team, lagging pipeline and revenue make everyone downright ornery. Love” and “Empathy” aren’t strategies! So, I would argue that empathy, praise, tools and guidance are not only insufficient to drive more opportunities, they may even be detrimental to the desired outcome.