How Important is Customer Service? Ask Verizon.
Carew International
SEPTEMBER 4, 2018
Anyone tempted to downplay the importance of customer service need look no further than the PR nightmare playing out for Verizon Wireless in its handling of a data overage occurrence with the Santa Clara County Fire Department. In fact, Verizon has the right to throttle all data at any time depending on network demand. Ask Verizon.
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