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How To Boost Client Retention – Without Customer Service or Account Reps

Sales and Marketing Management

Harvard Business Review estimated that customer acquisition is 5 to 25 times as expensive as customer retention. What’s more, a Bain & Company study found that increasing customer retention rates by a mere 5% boosts profits by 25% to 95%. Ajay Gupta has served as CEO of Stirista since founding the company in 2010 at age 26.

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The Biggest Threat to Sales Teams in 2018 Isn't Losing Clients

Hubspot Sales

A quick Google search or skim through your favorite sales blogs will show article upon article about how to hire the perfect reps, increase customer retention, and write the perfect sales job description -- for good reason. In 2010 -- a mere eight years ago -- 44% of respondents reported an average sales tenure of more than three years.

Hiring 111
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Guest Post: Sales Teams Have More to Worry About Than Just Losing Clients

Don on Selling

You will also find information about how to write the best job description for a sales position and how to boost customer retention. In the year 2010, a survey was conducted on the average tenure for sales representatives, and it revealed that 44% of them had a 3-year tenure. Promotion Communication.

Hiring 58
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The Sales Leader's Guide to Performance Management

Hubspot Sales

Employee retention in the sales field continues to be an issue. years , down by half from 2010. To measure sales productivity, look at the following metrics: Percentage of total hours spent prospecting. In 2018, the average sales professional tenure was reported to be 1.5 Percentage of total hours spent on data entry.

SAP 119
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Which Type of Sales Job Is Right for You?

Hubspot Sales

SDRs (also commonly called business development reps, or BDRs) are responsible for the first part of the sales process: Researching, prospecting, and qualifying leads. Not only is there a clear promotion path, you don’t need much experience. Retention and satisfaction rates. Account Executive (AE). Resiliency is crucial.

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