Remove 2014 Remove Customer Service Remove Marketing Remove Maximizer
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Taking Customer Service from Cost Center to Profit Center

Sales and Marketing Management

Let me illustrate this with some analysis we did a few years ago for an internet retailer: I surveyed approximately 1,000 respondents who had placed an order with our client in January 2014. The tendency in this country over the last 10 to 15 years has been to regard customer service as a cost center.

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AMP UP Your Sales

Your Sales Management Guru

Maximizing value. Selling through customer service. Part III then opens the discussion how Maximizing Value-how to standout in the sales process and how to add that extra 1% of value to separate yourself from your competition. This concept is especially important with more product/service commodization.

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Six Key Principles To Managing Remote Sales Teams

Crunchbase

I also knew, as head of the food delivery business in Europe, that we were late in our entry into the market, and that the industry was evolving at an unprecedented rate. Self-service has long been found to have a high impact on customer satisfaction. From 2012 to 2014, he led Uber’s international expansion in EMEA and India.

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How to Make a Winning Sales Organization Structure

LeadFuze

In the SaaS world, it is not enough for us to look at salespeople as individual contributors but rather as an entire team across departments such as marketing and product development. Maximizes employee performance. A company in the Financial Services or Banking industry. Who currently have job openings for marketing help.

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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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Marketing Automation is Not Marketing Strategy

Pointclear

We are republishing this blog by Ruth Stevens (originally run January 29, 2014) because she hits the nail on the head about marketing automation. In the opening paragraph she states: “Marketers sometimes see automation as a silver bullet. Marketing automation doesn’t identify your best target audiences. This worries me.

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11 Insanely Effective SaaS Sales Secrets Right From The Salesforce Playbook

InsideSales.com

Obsess over Customer Service. Everyone is looking for that X factor, that one secret ingredient that’ll help their organization reach more customers and increase sales. Whatever you plan to do, you need to know how to maximize your sales reps’ potential for better performance. Obsess over Customer Service.