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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

Most sales training focuses on prospecting , lead nurturing, and closing techniques. In other words, the things a sales rep needs to know to attract new customers. But what should a seller do after securing a new buyer? That’s to say, current customers will often spend more with your business than new buyers.

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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

Most sales training focuses on prospecting , lead nurturing, and closing techniques. In other words, the things a sales rep needs to know to attract new customers. But what should a seller do after securing a new buyer? That’s to say, current customers will often spend more with your business than new buyers.

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What happened to the Miller Heiman Group? Introducing Korn Ferry Sell with Christoffer Ellehuus, #217

Vengreso

In a B2B sales environment that is oversaturated with sales tools and technology, how sales organizations create and leverage an integrated sales approach is key. What worked pre-pandemic to attract the modern buyer isn’t always working now to turn prospects into buyers. The sales data doesn’t lie!

Groups 69
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What is Inside Sales? Everything You Need to Know

Gong.io

But aside from the obvious environmental difference, there’s a lot more that separates inside from outside sales teams, and that’s what we’re going to explore here. In this article, you’ll learn everything you need to know about inside sales, from team structures and salaries right through to inside sales processes and models.

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4 Trends That Will Improve Your Sales Effectiveness in 2019

Women Sales Pros

And, with the average 18-month turnover of sales leaders, it is more important than ever to know what levers to pull to improve effectiveness. These are issues that high-performing leaders consider and act on. Trend 1 – Smart Hiring The typical churn year over year in a sales organization is 25%.

Trends 129
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For LinkedIn holdouts – 30 Day Action Challenge

Score More Sales

The biggest reasons that you should be on LinkedIn now if you are in sales or in a company that sells products or services are: Your LinkedIn profile acts like an “on-line” trade show booth – 365 days a year, 24 hours a day, 7 days a week. join groups in the industries your customers and prospective buyers belong to.

LinkedIn 226
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Remote Selling Viewpoints with Hans Fuller of @StorySlab

SBI

Q: What are your customers doing to adapt to - or leverage - the trend towards distributed sales teams and remote selling? Many StorySlab customers rely heavily on outside sales and suddenly had to adapt to a remote selling world. Sales processes that were easy to instrument were already trending toward being more data-driven.