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The True Value of Exceptional Customer Service & “Moments of Truth”

Jonathan Farrington

We all know that winning business often requires a significant investment in time, resources and energy and that the thrill of the chase is an exciting one. Isn’t it a shame that sometimes the customer, who you worked so hard to win, cancels the order during the initial stages because someone somewhere has let them down?

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What Do You Talk To a Sales Coach About?

Score More Sales

Here is a list – beyond “helping you close deals” – of what sellers talk to a sales coach about: How to sound more confident. Top tips for boosting energy and enthusiasm. Ways to help retain more customers. How do metrics fit into inside sales? A customer service person?

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SalesProCentral

Delicious Sales

Sales (12918). Sales Management (2614). Customer Service (995). Inside Sales (849). Outside Sales (81). Customer (6670). Energy (615). Blog (5972). Brian, CMO of Lattice Engines, recently presented a session on predictive analytics at the Inside Sales Virtual Summit.

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15 Essential Blog Posts About Sales Productivity

Zoominfo

If you’re a regular reader of our blog, you’ve seen quite a bit about sales productivity in the last few weeks. And for good reason—sales productivity is the theme of our 2018 Growth Acceleration Summit! This list includes some of our own blog posts, as well as some great posts from other businesses. Continue reading.

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Whale Hunting Part I - The Rate of Decay

Tony Hughes

Now I can go find thousands of these charts but what we see here is a similarity of diametric motions in competing energy systems. Recently, a CEO argued for the end of selling and how customer service agents could handle it all. It's about them, their quote in the annual report, the media, the blog, the conference.

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The 33 Best Sales Training Video Channels on YouTube

Hubspot Sales

I recently featured a few of Gitomer’s videos on writing sales emails on this blog. Sobczak is known for his hands-on, practical advice for telephone and inside sales professionals. He’s a feet-on-the-street sales consultant who has helped over 600 sales teams across 80 different industries. 2) Jill Konrath.

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170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. What is your best piece of career advice for women in sales? What would you tell a woman just starting a career in sales?

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