Call-back Customer Service Objections Selling Skills 
Jeffrey Gitomer
DECEMBER 28, 2011
It’s that time of year: “Call me back after the holidays.” Tweet Share Call me after the holidays is not an objection. Stalls are twice as bad as objections. Customer Loyalty. Overcoming Objections. ” Gitomer | December 28, 2011 | Leave a Comment. It’s worse. Categories.
The Sales Hunter
APRIL 30, 2013
Two days after the customer makes their purchase, reach out to them with a phone call thanking them for buying and making sure they received what they wanted with regard to the benefits they were looking to fill. Use the call to help identify another need with which you might be able to help them, either now or in the future.
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The Sales Hunter
SEPTEMBER 20, 2013
One of the easiest things sales managers and senior management can do is to call every person they know at a client company. Sooner you make the calls, the better. Objective of the calls is three-fold. We never know who or when the person the senior person knows may encounter the buyer to whom you sell.
The Sales Hunter
FEBRUARY 18, 2014
The way you feel is going to impact your level of confidence, but in the end it’s up to the customer to gauge your confidence. When you handle objections, do you run and hide or do you address them straight on? When you ask for the order, are you giving the customer eye contact? . Is your body language confident?
Jeffrey Gitomer
OCTOBER 19, 2011
It remains an enigma to me that more salespeople don’t use it to replace the cold call (which ain’t no fun). Categorize them on the back of their card as soon as you get it. (A. Write it on the back of their card as soon as you finish the conversation.). Customer Loyalty. Overcoming Objections.
The Sales Hunter
NOVEMBER 25, 2011
Selling a Price Increase. Sales Call Best Practices. Communication Skills. You face objections each day just like they face tough defenses in every game. You have bad sales calls you have to bounce back from quickly, just as they have bad games from which they have to bounce back. cold calling.
Jeffrey Gitomer
DECEMBER 16, 2011
Tweet Share We are in the year 2011 and it’s amazing to me that people are still cold calling, leaving voicemails, asking for appointments, and, in general, trying to pull out their Felix the Cat tricks that were dead and gone the moment the Internet reached awareness. (No Why on earth would someone return your cold call voicemail?
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