Sell Integrity

NOVEMBER 23, 2020

Some of the common issues we hear involve: Providing consistency across channels Overcoming employee complacency Finding new ways to connect with customers and accelerate service delivery Time and cross-training Consistent, effective coaching on customer-centricity. faster and increased customer lifetime value 1.6x

Strategy 117

Strategy Customer Loyalty Coaching 117

Sales Hacker

AUGUST 28, 2018

For many of us, that’s also the primary channel through which we make an increasing number of purchases. When we asked this question explicitly in our survey, a majority of B2B buyers agreed that they find it hard to schedule time to speak with a sales or customer service representative. Top 3 Key Takeaways.

Buyer 80

Buyer B2B B2C Survey 80

Partners in Excellence

JULY 5, 2016

All of us, customers, sales people, marketing, customer service—everyone, daily face a number of converging forces which adversely impact our own and our organizations’ performances. But fast forward to today, organizations, our customers and ours, are running very lean.

Face-to-face 51

Face-to-face Networking ACT Ideal Customer Profile 51