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Fuel Growth Podcast: Succeeding with Channel-Led Growth

SugarCRM

Over the past three decades, Sugata has worked for companies like Honeywell, Phillips, and Dell, building global teams across direct and indirect channels. Sugata has a unique specialty in solving complex industry problems that create new business opportunities through channel ecosystems, which led him to found his company ZINFI in 2008.

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The Benefits of an Intelligent Customer Experience Platform

SugarCRM

SugarCRM offers various tools to help automate sales, marketing, and customer service processes, leaving managers free to focus on strategic initiatives to make their companies more profitable. Augment the data from internal sources, including posts and profiles published on social networks. SugarCRM at Work.

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Unlocking Business Growth with a Robust CRM: Insights from the SugarCRM’s Connected Conference

SugarCRM

Let’s see how we, at SugarCRM, ensure all our customers find what they need in our solutions. Connected is a traveling SugarCRM customer event that happens every year where industry peers can gather to learn, share ideas, network, and build a strong community. How does this help your organization overall? ” Lacey G.,

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How To Maximize Email Lead Generation

SugarCRM

Yet, with the endless proliferation of social media channels, some marketers look warily at email as a marketing channel. Even so, 48% of marketers still believe email is the highest performing channel for building brand awareness, nurturing prospects, and increasing conversions. Leverage the Right Tools.

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6 Best Practices to Drive CRM Adoption

SugarCRM

Tailor your Technology to Support your Processes​ Instead of changing processes and workflows to fit your CRM capabilities, we recommend looking into how users in various roles go about their day-to-day​ and selecting the tools that fit into their daily processes. Sometimes, they may decide they prefer other tools than your CRM.

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How to Make CRM Match Your Business Perfectly

SugarCRM

Whether you are implementing new technology or re-imagining your current tools and processes, the first step is to ensure that your teams use them consistently and correctly. Communication is one of the most important things you can do when you are rolling out a new project or trying to give new life to the tools you already have.

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How IT can Enable Better Customer Experience in the Finance Industry

SugarCRM

CIOs and solution architects in the finance industry face challenges of aligning various processes to ensure a positive customer experience (CX) through having hybrid communication with the client—through both traditional branches and via digital channels. CX and Process Alignment. Second, compliance procedures subject to regular changes.