Pointclear

FEBRUARY 27, 2014

Marketers thought that the new CRM software would solve their customer service and customer retention problems. the HIMMS Media Group, and the Business Information Industry Association. In other words, marketing automation doesn’t work without strategy. Remember ten years ago, when CRM came along? Expectations dashed.

Marketing 266

Marketing Strategy Eloqua Marketo 266

LeadFuze

MAY 11, 2021

It’s not uncommon for B2B companies to turn down the acquisition of business because it would alienate current customers and hurt the chances of getting future clients. This approach has been around long before social media became prevalent, but today many businesses have adopted it as a way to avoid conflicts with current customers.

B2B 95

B2B B2C Sales Cycle Top of Funnel 95

The Sales Association

MAY 22, 2011

She is the former Vice President of Telesales & Customer Service at Lotus Development, a subsidiary of IBM. In this position, her organization delivered $151 million in sales from corporate customers in addition to managing one million plus Customer Service inquiries.

Telemarketing 24

Telemarketing Lead Generation Outsourcing Services Sales Qualified Lead 24

Sales Hacker

OCTOBER 7, 2021

We were trying to build a sales team with a group of financial service representatives that were good at customer service but had not interest in selling. Most recently, Reva has returned to an Account Executive role at Vidyard, helping some of our largest and fastest growing customers expand their relationship with Vidyard.

Hiring 130

Hiring Ideal Customer Profile Top of Funnel Lead Rank 130