SugarCRM

NOVEMBER 9, 2022

The Customer of the Year award celebrates customers who have cultivated a lasting partnership with SugarCRM by achieving significant business impacts using the platform. The CX Innovation award celebrates the Sugar customer pushing the platform’s boundaries to innovate and deliver a better customer experience.

Brainsell 49

Brainsell SugarCRM Customer CRM 49

SugarCRM

APRIL 10, 2019

Last week we hit a major milestone at SugarCRM with the release of Sugar 9. Empowering our customers to accelerate sales from first call to go live is at the heart of our new Sugar 9 release. Email Collaboration : Whether for Sales or Customer Service, CRM is a team game.

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SugarCRM CRM Report Engineering 47

SugarCRM

SEPTEMBER 28, 2020

Now, some departments like customer service and support may have a different experience, but what it comes down to is the technology that they engage with whether it be the platform in which they communicate or the service software in which they track customer accounts. appeared first on SugarCRM.

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SugarCRM Conference Company Engineering 49

SugarCRM

DECEMBER 19, 2017

AI-related technologies have expanded to include virtual agents, deep learning, biometrics and neural networks (with one of the best current examples being the iPhone X, which uses a “neural engine” to process images and speech). The group also rated customer service chatbots only as “somewhat helpful.”.

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Journal Survey Scale Study 52

SugarCRM

AUGUST 26, 2019

As a result, organizations are eager to adopt solutions which break the traditionally siloed approach to marketing, sales, and customer service. To do so, businesses require platforms capable of playing the role of both CRM and Service Management to manage and maintain the entire customer journey in a single consolidated space.

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SugarCRM Lead Rank Lead Scoring Customer Service 22