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The Adapter’s Advantage: Jon Ferrara on Building Customer Relationships

Allego

He’s best known as the co-founder of GoldMine Software Corp, one of the first customer relationship management (CRM) platforms for small- to medium-sized businesses (SMBs). In 1999, Goldmine was acquired by FrontRange. Nimble is ranked #1 in Overall Satisfaction by G2 Crowd.

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7 Creative Ways to Bring in More Sales Online

Pipeliner

Boosting Online Sales: 7 Creative Ways Leverage Social Proof to Build Trust Nothing persuades new customers quite like hearing glowing reviews from existing ones. To tap into this goldmine, actively collect and display feedback across your platform.

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CRM Is Dead! Long Live CX!

SugarCRM

The main point that they put forth is that CX is a company’s strategy for delivering a memorable and exceptional experience to their customers. And they say CRM is the software that enables you to do that. Thirty years ago, CRM software meant tracking contacts and sales deals on your laptop with Act, Goldmine, or Siebel.

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15 Indispensable Company Research Tools for B2B Sales Reps

Zoominfo

Although G2 Crowd is intended to help buyers compare and purchase business software, it also provides a helpful way to research your target companies and accounts for free. Although it might require a degree of creativity and some digging, Quora can be a goldmine of information. Let’s get into it!

Research 233
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A Guide to Building a Referral Network for Your SMB

Act!

That’s what makes referral networks a marketing goldmine. Improve customer experience Here’s the thing—if a customer encounters several difficulties when purchasing from you, they won’t recommend your products or services to others.

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15 Indispensable Company Research Tools for B2B Sales Reps

Zoominfo

G2 Crowd Although G2 Crowd is intended to help buyers compare and purchase business software, it also provides a helpful way to research your target companies and accounts for free. Although it might require a degree of creativity and some digging, Quora can be a goldmine of information. Top Research Tools for B2B Sales Reps 1.

Research 100
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10 Things Every Sales Leader Needs To Focus On In 2020

ExecVision

Customer-facing teams need help developing their skills, knowledge, and strategies to help them close more deals and provide great customer service. This could be a simple CRM system but you may also want to invest in a more advanced solution like predictive analytics or sales engagement software.

Hiring 40