article thumbnail

Does Your Company Have A Customer Service Strategy?

Sell Integrity

Most companies like to say they provide great customer service and deliver it with integrity, but what does that really mean? Have you created a customer service strategy that defines those expectations? . But what about the more subtle “rules” that aren’t covered in the employee handbook? By Steve Schmidt.

article thumbnail

Set Yourself Up for Spring: 4 Sales Enablement Training Goals and Best Practices to Work at Next Quarter 

Lessonly

Now is the time to make big moves when it comes to your sales enablement training goals. Establish a sales enablement vision. . Start thinking about your sales enablement strategy without pigeonholing yourself into distinct categories. Figure out what makes your ideal customer sales-ready. .

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

"New Sales. Simplified." A Must-Read!

Pointclear

Several weeks ago I sat in on the 2015 Virtual Sales Kickoff hosted by S. It was an excellent session overall, but I was particularly blown-away by the first speaker, Mike Weinberg, author of the book published by AMA entitled New Sales. The Essential Handbook for Prospecting and New Business Development. Simplified.:

Handbook 100
article thumbnail

15 CRM Statistics You Need to Know

Pipeline

More and more startups emerge every year, and with remote working becoming the new normal because of the COVID-19 pandemic, sales teams need a reliable sales hub that can sync all sales touch points wherever they are. 70% of salespeople say CRM is very important to closing deals.

CRM 52
article thumbnail

CROs: Double Down on Seller Experience to Do More with Less

The Spiff Blog

So, today, we explore five ways to double down on Seller Experience to save money, bring in more revenue, and ultimately create an environment where sales professionals can thrive– even in the face of hardship. When sales reps are happy, engaged, and supported they’re able to provide prospects and customers with a better experience.

article thumbnail

4 Benefits of Sales Training Software

Lessonly

Sales training programs and software can help you improve your sales team in numerous ways. However, many sales leaders don’t understand how these programs work and what their benefits are. At Lessonly, we specialize in sales training software that allows you to optimize your sales force and increase their sales.

article thumbnail

Growing Revenue: A 3 Step Framework for Acquiring New Business

SBI

In his hot-off-the press book , “New Sales. Mike contends that because many of today’s sales reps began their career during times of economic prosperity. During the whole of the ‘90s and between 2002-2007 most sales organizations benefited from high demand for their products and services. And that’s where “New Sales.

Revenue 101