Cience

DECEMBER 1, 2020

Your customers are one of your company’s most important assets. Although new sales are important, smart companies also focus on retention. What Is Customer Retention? Customer retention means keeping the clients you already have. Companies that neglect retention do so at their own risk.

Retention 96

Retention Webinar Metrics CRM Ideal Customer Profile 96

Sales and Marketing Management

MARCH 20, 2019

As such, many companies today are beginning to look with renewed interest at their most readily accessible talent pool when filling open roles: their own employees. Rather than battling for new hires in an uber-competitive job market, smart companies are moving to train and promote from within. According to the U.S.

Face-to-face 296

Face-to-face Smart Company Loyalty Benefit 296

Sell Integrity

NOVEMBER 23, 2020

Some of the common issues we hear involve: Providing consistency across channels Overcoming employee complacency Finding new ways to connect with customers and accelerate service delivery Time and cross-training Consistent, effective coaching on customer-centricity.

Strategy 117

Strategy Customer Loyalty Coaching 117

Hubspot Sales

DECEMBER 16, 2020

Zach Rego on maintaining high morale and retention on an all-remote sales team. Sure, it would have been easier for his team to reduce the amount of training, but that would have led to lower team morale and poor performance. Zach shared a few of his favorite tools for remote training: Slack. Post-training materials.

Real Estate 139

Real Estate Face-to-face Forecasting Hubspot 139

Sales Hacker

JUNE 23, 2020

” So, BetterGrowth is an agency here in Portland, Oregon, that myself and my awesome founders, one of which is my wife, work to help companies with their customer success needs. You train them on the tactics of sales and relationship, and how they work in tandem with one another. Where do you sit in that debate?

Customer 67

Customer Churn Lead Rank Scale 67

LeadFuze

JULY 25, 2021

The only thing is, growth is dependent on both new client acquisition and current client retention. Smart companies have realized that customer loyalty is the most powerful sales and marketing tool that they have. ” – Bill Price. Retention Costs: What exactly are you spending to keep folks around? Is it worth it?

Lead Rank 124

Lead Rank Lead Scoring Top of Funnel Churn 124