Understanding the Sales Force

SEPTEMBER 5, 2014

Understanding the Sales Force by Dave Kurlan This is the third in a four-part series that will run this week. The Sales Leadership Articles. Sales Leadership and sales management are the keys to successful sales performance. Starting with the Sales Management Team - Is it a Bad Decision? See Part 1 here.

Airlines 180

Airlines Sales Leadership Channels Customer Service 180

Hubspot Sales

APRIL 6, 2023

Personalized Online Shopping Will Get More Personal Source No one wants a shopping experience that sounds like a car salesman copied and pasted their sales pitch — it is incredibly grating and generic. A McKinsey survey of close to 3,500 decision makers found that customers want a more personalized experience.

Trends 107

Trends B2B B2C Social Media 107

Zoominfo

FEBRUARY 17, 2020

Sentiment analysis helps you pick up on customer attitudes quickly to tailor your strategy to fit their preferences. How do you track customer sentiment? The first step of sentiment analysis is to collect customer sentiment data. If you have a large following across multiple channels, this may seem like a daunting task.

Analysis 130

Analysis B2B Airlines Marketing 130

Zoominfo

AUGUST 29, 2018

Sentiment analysis helps you pick up on customer attitudes quickly to tailor your strategy to fit their preferences. How do you track customer sentiment? The first step of sentiment analysis is to collect customer sentiment data. If you have a large following across multiple channels, this may seem like a daunting task.

Analysis 176

Analysis B2B Airlines Marketing 176

Apptivo

AUGUST 16, 2023

It entails examining the links and dependencies between variables in order to answer questions such as “Why did sales decline in a specific region?” ” or “What factors contributed to an increase in customer churn?” Utilize predictive analytics to stay one step ahead of the competition in customer service.

Analytics 52

Analytics CRM Lead Rank Airlines 52

Hubspot Sales

MARCH 15, 2019

There's a reason why airlines instruct us to place our own oxygen mask on before helping others: if we don't take care of ourselves, we can't take care of someone else. It's more important than ever to be active in omnichannel marketing if you want to attract prospects and keep customers happy. Content marketing. Source: G2 Crowd.

Outsourcing Services 145

Outsourcing Services Scale Lead Rank Lead Scoring 145

Apptivo

JUNE 22, 2022

In the digital era, everything is centered around the customers, and the customers’ preferences dictate the product, sales and marketing strategies. So, it is essential to understand what the customers want, and communicate with them accordingly. Understanding customers is more than just guess work.

CRM 52

CRM Scale Ideal Customer Profile NetSuite 52