Even in B2B, Customer Experience Defines You (April Referral Selling Insights)
No More Cold Calling
APRIL 29, 2019
We all want a stellar customer experience, and we’re pissed when we don’t get it. B2B customers are just louder about it. Two phone calls later, with people promising to notify their transportation people and promising to call me, no one called. We’re not shy about tweeting our displeasure for the world to see.
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