Remove CRM Remove Marketing Remove Siebel Remove Software
article thumbnail

CRM Is Dead! Long Live CX!

SugarCRM

I was listening today to one of my favorite industry podcasts called CRM Playaz , hosted by two intelligent dudes, Paul Greenberg and Brent Leary. At the front end of the show, they debated the topic of “is it CRM or CX?” Many in the (legacy) CRM industry have recast the sector as the CX industry. Here’s the gist of the debate.

CRM 49
article thumbnail

We Drink Our Own Champagne: Cheers to Happy Selling!

Velocify

In my sales career, I have used Goldmine, ACT, Microsoft Access, Siebel CRM, Right Now Technologies, Netsuite and also Salesforce at three previous companies. I remember the struggles I faced daily and was not happy selling with using a traditional CRM (customer relationship management) system to manage my prospects and leads.

Siebel 53
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Differentiation, Dissimilarity, Disruption

Partners in Excellence

A great example of this is in the shift from premise/license based software solutions to cloud based solutions. It disrupted not only the software solution providers but also the systems providers. The more frequently they show up, as they start to win, we can be certain our markets are being disrupted.

article thumbnail

TSE 1281: Salespeople Love / Hate Relationship With CRM and How To Get Value From It

Sales Evangelist

Salespeople Have a Love/Hate Relationship With CRMs Almost everyone is using CRM in their businesses for its efficiency in data collection. But truth be told, many salespeople have a love and hate relationship with CRM. CRMs are a place for account, contact, and opportunity information to be stored.

CRM 52
article thumbnail

SaaStr Podcast #214: Erica Schultz, CRO @ New Relic on What It Takes To Successfully Scale Into Enterprise

SaaStr - Sales Strategy

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. As for Erica, under her CRO role, she leads all go-to-market functions including Marketing, Sales, Operations, Customer Success, Services, and Support.

Scale 81
article thumbnail

Holiday Wish 1: On-demand CRM Solutions

The ROI Guy

Wish 1: On-demand CRM Solutions For many businesses looking to turbo-charge their sales and marketing growth, having a managed sales process is important. Implementing the right CRM solution can make or break these initiatives. At the core of this initiative was on-demand CRM.

CRM 40