article thumbnail

SugarCRM vs. Salesforce: 5 Reasons Why You Should Choose Sugar Sell

SugarCRM

Two CRMs, SugarCRM and Salesforce, are both well known in the e-commerce world. In e-commerce terms, clay is consumer data, including emails, account updates, social media messages, sales, returns, and customer service interactions. How many of them contact your customer service team? What Is CRM Software?

article thumbnail

The 5 Best Mobile CRM Solutions for 2020

Hubspot Sales

SugarCRM covers sales, marketing, and customer service. But SugarCRM separates itself from its competition with its offline sync capabilities. SugarCRM is a bit pricier than the other options on this list. Image Source: SugarCRM. Salesforce. Image Source: Salesforce. Image Source: Pipedrive.

CRM 99
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Customer Experience vs Customer Service: What’s the Difference and Why It Matters

SugarCRM

So, how do you keep customers happy? What matters more—customer experience or customer service? Both customer service and customer experience matter when providing excellent interactions with your customers. Why is Customer Experience Important?

article thumbnail

Uplead Competitor – Lead411 vs. Uplead

Lead411

Here are some of the biggest concerns customers have when comparing Uplead to Lead411. Customer Service/Support. Pricing is usually the biggest concern most customers have when comparing any data provider as it is imperative to ensure a positive R.O.I. SalesForce. Customer Service/Support.

article thumbnail

How Aligning Strategy and Customer Needs Helped Backcountry Experience Record Sales Growth

SugarCRM

Even though their teams did what they needed to do—sell merchandise, set up sales calls, respond to customer inquiries, provide customer service, etc.—at at the end of the day, they started to notice that their tasks lacked goals, context, and, most importantly, customer insight.

article thumbnail

Sales Automation Software Comparison: Which Is Your Best Fit?

SugarCRM

Reviewers also cite inflexible contracts and poor customer support as less-than-ideal aspects of the platform. And when you need help, past users say customer service is difficult to get a hold of unless you pay extra for technical support. Salesforce. SugarCRM Is the Perfect Fit.

article thumbnail

Seamless.ai Competitor – Lead411 vs. Seamless.ai

Lead411

Here are some of the biggest concerns customers have when comparing Seamless to Lead411. Customer Service/Support. Pricing is usually the biggest concern most customers have when comparing any data provider as it is imperative to ensure a positive R.O.I. SalesForce. Customer Service/Support.