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Industry Insights Interview: Kyle Blair from Infor

Salesfusion

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Maintaining Good Customer Service Following a Disaster

The 1to1 Media Blog

customerexperience customerloyalty customerservice customerstrategy hurricanesandy inforHurricane Sandy has come and gone, leaving behind it a path of destruction to some of the most populated areas in the United States. As life starts getting back to normal for millions of people on the East Coast, organizations are takings stock of the situation and looking at what they could have done better. Some companies have taken the opportunity to reach out to their customers to offer help. AT&T, for example, is offering people who are still without power a place to charge their devices.

Sales Tips: Put Your Pipeline on a Diet

Customer Centric Selling

Lance has managed sales teams for more than 10 years at companies such as Novell, Concentrix, and Infor. Sales Tips: Put Your Pipeline on a Diet. By Jessica Bledsoe , Primary Intelligence. The scariest words you can deliver to a sales rep: Trim. Pipeline. The pipeline is the heartbeat of an organization, but it’s the lifeblood of a sales rep. It’s the fuel for hitting quota and making money.

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B2B Healthcare Sales: 5 steps to sell to a financially challenged industry

B2B Lead Blog

Bob Ainsbury, Vice President of Global Healthcare Strategy for Infor , is finding the solution in simplicity. However, the sales cycles for Infor’s healthcare products are often longer, so Ainsbury can’t yet provide any quantitative ROI. “It Tweet How do you sell to an industry that: Is regulated within an inch of its survival? Is so mired in complexity that even its most productive members are barely making a profit? Has paper-thin margins and will soon be losing money even though it will have more business than ever? These are the questions anyone marketing to the U.S. Sources.