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Salesmate is named as a CRM category leader by Gartner’s platforms for 2020

Salesmate

We’re excited to announce that once again, Salesmate is recognized as a market-leading sales CRM and automation platform by multiple Gartner’s top software advisory platforms – SoftwareAdvice and GetApp. Software Advice FrontRunners 2020 for CRM category. No other software is needed.

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A Hopscotch Client Retention Strategy will not boost Client Success

Babette Ten Haken

When you implement out-of-the-box software solutions to serve specific needs, are you limiting your focus? Acquiring and retaining customers is not a game, although executing strategy often is frustrating. She is a member of SME, ASQ, SHRM and the National Speakers Association.

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Are Clients hiding Their Real Business Stories from Us?

Babette Ten Haken

When we sell to them, design for them, implement solutions or engage in customer service activities. Initially, we are excited to do business with these clients, even if they already are existing customers. Babette is a member of SME, ASQ, SHRM and the National Speakers Association. is available on Amazon.com.

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3 Strategies to remain On Track yet go Off the Beaten Path

Babette Ten Haken

Also, when it comes to systems and rules, are we talking about the mix of workplace machines, software and people? Is our organization paying lip-service to thinking outside of the box, while ignoring untapped machinery, software and people potential within the existing box? Or just one factor or another? What is your next step?

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Artificial Customer Conversations beget Artificial Customer Experiences

Babette Ten Haken

Consider the machine, as well as software interface interoperability. Then, is your organization or association measuring actual, qualitative customer voices? Babette is a member of SME, ASQ, SHRM and the National Speakers Association. Especially across companies of differing sizes and business models.

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3 Industry40 Soft Skills catalyze Personal Development and Leadership

Babette Ten Haken

or #Industry40) business environment includes processes, software interfaces, equipment and machinery and people. In my work with clients who are wrestling with digital transformation for business growth, the machinery and software collaborate far better than their human co-workers. Seamlessly. Interoperably.

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The Lasting Impact of Smart Service Delivery Experience

Babette Ten Haken

In fact, we can be passed along to multiple folks responsible for handling complex service calls. Then, all of these service tickets “magically” combine into one order. Clearly, a well-trained customer success and service wizard and well-integrated software interface are waving their magic wands in the background.

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