Remove Customer Remove Customer Service Remove Selling Skills Remove Software
article thumbnail

Lack Of Empathy Is A Sure Fire Way To Lose Customers

Allego

It’s easy for sales organizations to default to the excuse that customers leave because of price. However, research shows that most customers leave because of “employee indifference.” I contend that employee indifference is really lack of empathy because salespeople and customer service teams have not been trained in empathy. .

article thumbnail

Want To Learn How To Sell To Tough Customers? Join Me For My.

Jeffrey Gitomer

Want To Learn How To Sell To Tough Customers? Tweet Share If you’re having a hard time selling to tough customers, I have a solution for you. Here’s what you’ll learn: How to transform an angry customer into a loyal client. How to use email to resolve customer issues. Customer Loyalty.

Hiring 220
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Set Sales Goals: A Comprehensive Guide for Success

LeadFuze

Knowing how to set sales goals is a crucial skill for any business owner, sales manager or marketer. It not only drives revenue growth but also helps in managing customer churn and acquisition costs effectively. Investing in the right software can streamline your processes and boost productivity.

article thumbnail

Every Great Salesperson Was Once a Beginner | Jeffrey Gitomer.

Jeffrey Gitomer

Hard to imagine Bill Gates in his dorm room cooking mac and cheese on a hotplate as he struggles with his 128k computer to create the future of software. Yes, I’m somewhat successful now, BUT I didn’t start with nine best-selling books. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless.

Hiring 226
article thumbnail

How "Social Media" Can Be Part of Your Prospecting Strategy.

The Sales Hunter

A recent post by Lauren Carlson of Software Advice, a site that reviews SFA software , reiterates that there is potential for social media to make a huge difference in your marketing strategy , but it’s all about using the platforms in specific ways. customer service. high profit selling. selling skills.

article thumbnail

Consultative selling and selling consultatively – don’t confuse them!

Sales Training Connection

In the article the author makes the following point when discussing trend Number 1: “customers don’t value old-school high pressure manipulative sales methods. Customers value subject-matter experts. As customers increasingly value subject-matter experts, salespeople need refined consultative skills.” .

article thumbnail

4 Ways to Close More Sales By Changing Your Sales Process.

The Sales Hunter

Work on developing a tight list of questions you can use with customers to help ensure you’re spending your time with people who can and will buy from you. If it means spending money buying a new computer or software system, then do it. customer service. high profit selling. selling a price increase.