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The Future of Sales: Navigating Change with Next-Gen Tools and Intent Data

SugarCRM

Sales intelligence tools! In fact, 43% of salespeople made use of sales intelligence tools and intent data in 2023, a 54% increase from two years ago. Intent data is a powerful tool to identify buying groups that have not contacted sales. Well, SDR-generated pipelines are taking a hit, but guess what’s booming?

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CRM Experts Talk SugarCon13 and More

Score More Sales

Now add in social tools – does it all work together? Did you attend SugarCon13 – the largest SugarCRM gathering to date? It was good to see all of the participants interacting and truly a smart way to see and hear a group of people discussing a subject. Paul Foucher of SugarCRM. Kudos to IBM for that.

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SugarCRM’s 2022 Customer Breakthrough Awards Winners

SugarCRM

The Customer of the Year award celebrates customers who have cultivated a lasting partnership with SugarCRM by achieving significant business impacts using the platform. The CX Innovation award celebrates the Sugar customer pushing the platform’s boundaries to innovate and deliver a better customer experience.

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Why Historical Data is Important to Your Forecasting and CX Strategy

SugarCRM

SugarCRM devised a solution to this dilemma: the time-aware CX platform, which now has become the fully-fledged High Definition Customer Experience (HD-CX) standard. Time-aware CX, a signal innovation from SugarCRM, represented a major shift in how we understand customer experience tools and the whole approach to customer relationships.

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Say Hello to Sugar 9

SugarCRM

Last week we hit a major milestone at SugarCRM with the release of Sugar 9. We’ve enhanced our email capabilities so customers can now use group outbound email. Comments Log: The Comments Log feature enables groups of users to have searchable, time-stamped conversations associated with CRM records.

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Where’s the Hub?

SugarCRM

On the whole—from sales organizations, marketing teams, production, and engineering—we are seeing no real delays or drops in productivity for the majority of employees or departments. But, these companies must either already have or must learn to be able to enforce broad and vigorous usage of collaboration and Internet tools.

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9 Strategies to Convert Your Blog Traffic Into Leads

SugarCRM

Lead magnets are a powerful conversion tool. The remarketing funnel groups users based on their actions on your site, i.e., viewing three or more product pages, spending more than one minute on a product page, or viewing three or more blog posts in one session. Engineering as Marketing. job title, phone number). Remarketing.