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26 CRM Techniques and Strategies for Customer Retention

Cience

Your customers are one of your company’s most important assets. That’s clear from the amount of time and money businesses spend to acquire new clients. Although new sales are important, smart companies also focus on retention. What Is Customer Retention? You know how hard it is to get new customers.

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Customers From Hell – Top 4 Tips for Handling

Klozers

Customers From Hell can cost your business dearly if they choose to use the internet and Social Media to promote their stories of discontent. Whilst it may be impossible to completely eliminate Customers From Hell, it certainly makes sense to do as much as we possibly can, to reduce the numbers. . 3)  Follow Up. .

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PODCAST 114: Human Cognitive Bias and Why You Can’t Trust Your Impulses with Dr. Gleb Tsipursky

Sales Hacker

Sales leaders must shift their focus to empowering talent, strengthening customer relationships and acquiring new opportunities in order to survive and thrive in this environment. Outreach revolutionizes customer engagement by moving away from siloed conversations to a streamlined and customer-centric journey.

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Forget B2B vs. B2C – Long Live B2P Sales & Marketing

Zoominfo

Now is the time to expand upon the confines of B2B and B2C, and start thinking in terms that better reflect the customer-centric world we live in. These unique characteristics then drive your entire business strategy – from branding to content creation to customer service and beyond. Does it tell any story at all?

B2C 182
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Forget B2B vs. B2C: Long Live B2P Sales & Marketing

Zoominfo

Now is the time to expand upon the confines of B2B and B2C, and start thinking in terms that better reflect the customer-centric world we live in. These unique characteristics then drive your entire business strategy – from branding to content creation to customer service and beyond. Does it tell any story at all?

B2C 100
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The 10-Point Strategy for Leading Sales Teams in a Recession

Sales Hacker

What to do: There are several ways that you can acquire a deeper understanding of what is changing: Leverage your account managers and “intellectually curious” sellers to speak with customers and learn about those changes. If they are a client, learn why they personally like working with you and using your product.

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Overloaded And Overwhelmed

Partners in Excellence

All of us, customers, sales people, marketing, customer service—everyone, daily face a number of converging forces which adversely impact our own and our organizations’ performances. But fast forward to today, organizations, our customers and ours, are running very lean. What happens, your computer slows down.