Sales and Marketing Management

MARCH 4, 2018

Harvard Business Review estimated that customer acquisition is 5 to 25 times as expensive as customer retention. What’s more, a Bain & Company study found that increasing customer retention rates by a mere 5% boosts profits by 25% to 95%. How you do it is less important than that you train everyone to use it. What to do?

Customer Service 286

Customer Service Retention Hiring Account 286

Sales and Marketing Management

MARCH 20, 2019

Rather than battling for new hires in an uber-competitive job market, smart companies are moving to train and promote from within. In fact, Research from Gartner-owned CEB found that median time to fill posts increased by 30 business days, or six weeks, between 2010 and 2017. Tight Times Yield Smart Strategies.

Face-to-face 296

Face-to-face Smart Company Loyalty Benefit 296

Hubspot Sales

AUGUST 25, 2018

A quick Google search or skim through your favorite sales blogs will show article upon article about how to hire the perfect reps, increase customer retention, and write the perfect sales job description -- for good reason. In 2010 -- a mere eight years ago -- 44% of respondents reported an average sales tenure of more than three years.

Hiring 111

Hiring Churn Survey Promotion 111

Hubspot Sales

OCTOBER 2, 2019

Employee retention in the sales field continues to be an issue. years , down by half from 2010. High-performing sales teams are twice as likely to provide ongoing training to reps than low performing teams. A sales performance management plan adds structure and accountability to your training process.

SAP 119

SAP Oracle Compensation Territories 119

Don on Selling

OCTOBER 26, 2018

You will also find information about how to write the best job description for a sales position and how to boost customer retention. In the year 2010, a survey was conducted on the average tenure for sales representatives, and it revealed that 44% of them had a 3-year tenure. Train Your Reps on Organizational Management and Culture.

Hiring 58

Hiring Survey Promotion Study 58

Hubspot Sales

FEBRUARY 7, 2018

Not only is there a clear promotion path, you don’t need much experience. Since 2010, the number of businesses bringing on board SDRs with less than one year of experience has increased four times. The vast majority of candidates are ready to be promoted after approximately six to 18 months in a sales development role.

Hiring 127

Hiring Salary Engineering Compensation 127