SBI Growth

SEPTEMBER 23, 2012

Can you count on your current Sales Rep behaviors to “Make the Number” in 2013? Sign up for our Make the Number tour to learn more about how top performing companies will change Sales in 2013. These are the behaviors to change among Sales Reps for 2013 followed by actions HR should take to help make this happen.

Education 303

Education Penetration Customer Service Sales Qualified Lead 303

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MAY 30, 2013

You can download the complete results from the IBM State of Marketing 2013 Global Survey. According to IBM’s Jay Henderson, Strategy Program Director, they identified three traits that the leading marketers all have: They know the customer and the individual in context – applying technology accordingly.

Marketing 241

Marketing Lead Rank Lead Scoring Survey 241

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JANUARY 27, 2014

subscribe to Selling Power or Sales & Marketing Management. improve your time management. find a new audience for your product or service. analyze what past customers or clients have bought from you. offer a new service which your market wants. become more proactive with customer service.

Lead Rank 281

Lead Rank Lead Scoring Hiring Ideal Customer Profile 281

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JANUARY 28, 2014

For a company that received over 6,800 patents just in 2013 – the future in analyzing and interpreting data has all the growth potential ahead. From a personal standpoint: Will customer service get better at companies, restaurants, and retail? (I What will be interesting will be the results that come from it all.

Data 208

Data Health Care Retail Lead Rank 208

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JULY 23, 2013

When I was at the Smarter Commerce Global Summit in Nashville this year, I wrote about the news that Watson would be starting to use AI expertise to help in customer service applications. I just didn’t think Watson could get any smarter – but now that I think about it, it makes total sense. Remember R2-D2?

Lead Rank 178

Lead Rank Lead Scoring Quota Customer Service 178

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DECEMBER 2, 2013

We’re helping them solve customer service issues faster with higher satisfaction rates. . Second , share something about your company- like: I’m with Clickko and we work with some of your peers in broadcast such as x, y, and z. Eight Best Ideas for Voicemail Success. Top Ten Tips for Voicemail Success in Sales.

Inside Sales 230

Inside Sales Lead Rank Lead Scoring Call-back 230

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JANUARY 21, 2014

Whether you are in sales, customer service, or leading a company – you have hundreds, if not thousands of things to think about. At the end of the week, you would have done lots of things INCLUDING these three “big rocks” you identified as wins to accomplish. Why Do This?

Lead Rank 236

Lead Rank Lead Scoring Compensation Outbound 236