2016 B2B Customer Service Software 
LeadFuze
JULY 16, 2019
In the last few years, considerable attention has been paid to improving customer experience (CX) in the B2C world, however, research by Accenture Strategy makes it clear that CX is equally, if not more, important for B2B buyers as well. . Talking about expectations, B2B buyers seem to be much more demanding than B2C customers.
LeadBoxer
MARCH 28, 2021
In order to effectively develop and cultivate leads, it’s best to understand a few key customer engagement strategies for Millennials. Keep reading or use the following links to “jump” ahead: Customer Engagement Strategies for Millennials. Understand the Modern B2B Buyer Journey. Customer Engagement Strategies for Millennials.
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Crunchbase
MAY 14, 2020
Abel’s wealth of knowledge in the software as a service space is demonstrated by not only his success at G2, but his previous work; he founded and led BigMachines, a leading SaaS CPQ company, to its acquisition by Oracle in 2013 for over $400 million. Kustomer is an omnichannel SaaS platform specializing in customer service.
SBI
DECEMBER 4, 2019
The acquisition extends Brainshark’s position as an innovative force and leader in the sales readiness and enablement software market, with the most effective and comprehensive solutions for preparing client-facing teams to perform at the highest level. . — December 4, 2019 — Brainshark, Inc., Sales Enablement. ????Revegy, Industry News.
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Crunchbase
MAY 14, 2020
Why Meka should be on your radar: Meka Asonye is vice president of sales at Mixpanel, where he leads the company’s global sales and professional services teams. Prior to joining Mixpanel he helped build and scale Stripe’s sales organization and served as an adviser to B2B software companies at Bain & Company for over two years.
Circleback
JANUARY 30, 2018
Most B2B organizations are now working on their new year’s strategy. More acquisitions and partnerships, an increased role of AI and automation, a rising millennial workforce, and higher costs of customer acquisition are all making the B2B space highly unpredictable and competitive. Account Based Everything Is the Way Forward.
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