2016 Customer Service Relationals Research 
Zoominfo
AUGUST 31, 2020
In 12 years, half the companies on the S&P 500 may fall off that list, according to industry research. According to HubSpot research, 93% of consumers will be repeat buyers at companies with excellent customer service. Even those at the top are always at risk. So what components make up this effort? Build Loyalty.
Sales and Marketing Management
JUNE 10, 2019
A study appearing in the February 2018 edition of the Journal of Business & Industrial Marketing was the first to prove its relevance in a B2B setting and provide a preliminary model for achieving the SRP with business customers (“The Service Recovery Paradox in B2B Relationships,” Hübner, et al). Response speed. Compensation.
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Zoominfo
AUGUST 31, 2020
In 12 years, half the companies on the S&P 500 may fall off that list, according to industry research. Build Loyalty According to HubSpot research, 93% of consumers will be repeat buyers at companies with excellent customer service. Even those at the top are always at risk. So what components make up this effort?
Salesmate
SEPTEMBER 15, 2021
Various studies as early as 2016 have already proven the crucial effects of social media for businesses and consumers alike. The reach of social media is extensive and with many people engaged in using them for whichever reasons such as research, news, and communication – it is the best channel to reach your audience easily.
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Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.
LeadBoxer
MARCH 28, 2021
Information about a product or service. While GenXers and Boomers may prefer to speak with a sales agent about a product or service, Millennials prefer doing research on their own before making a call. Another customer engagement strategy for millennials involves finding where they get their information. Directions.
LeadFuze
JUNE 3, 2021
When compared to 49% in 2016, that’s a huge percentage that indicates a growing trend. And our customer service team is always available if you have any questions or concerns. Account-based marketing has a direct relation to using high-quality content since it has to direct it to specific accounts.
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Salesforce users were surveyed about the forces shaping today's workplace. Discover the results and why investments in digital transformation and automation are pushing sales teams ahead.
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