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Hard for you to say you’re sorry?

Sales and Marketing Management

An article entitled, “An Exploration of the Structure of Effective Apologies” (International Association of Conflict Management Research, Lewicki et al, 2016) identified five individual elements that contribute to an effective apology: Acknowledgement of responsibility – A statement which demonstrates you understand your part in the service failure.

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7 Types of Sales Analysis & the Reports to Create With Them

Hubspot Sales

You might find fundamental flaws in your approach, your training, or your management style, so you can take time to remedy them. Editor's note: This post was originally published in March 3, 2016 and has been updated for comprehensiveness. Image Source. Marketing collateral usage.

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Don’t lose sales you should win – connect the dots

Sales Training Connection

The remedy? If you found this post helpful, you might want to join the conversation and subscribe to the Sales Training Connection. ©2016 Sales Momentum ® LLC. Technorati Tags: sales best practices , sales strategy , sales training. They also provide a good description of the solution so Step 2 is okay.

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The One Group Missing Out On The Benefits of Sales Data

A Sales Guy

We’re sneaking up on 2016 planning, and if you’re like most salespeople, you don’t know them and you DO NOT include those numbers in your plans or reviews. So, my frame of reference was pretty remedial. Do you know your average deal size? How much do you know about your personal selling stats? Here’s the deal.

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