2024 Customer Service Software Training 
SugarCRM
JANUARY 25, 2024
As we begin to look towards the exciting horizon of 2024, our third annual Customer Breakthrough Awards give us the opportunity to reflect on the amazing things our customers—and partners—are accomplishing as part of the Sugar ecosystem. A company is only as strong as its customers, and this year was a record-breaking one!
SugarCRM
MAY 28, 2024
Conversion Once the customer gathers all the relevant information about your brand and products and has had a positive interaction with your company, customers usually make a purchase. This involves continuous engagement, personalized experiences, and excellent customer service.
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Mindtickle
MAY 7, 2024
Sales enablement is equipping the revenue organization with the right tools, sales training , information, coaching, and content they need to be effective and efficient in their roles. Per the 2024-2025 Chief Revenue Officer + Sales Leader Outlook Report, 84% of organizations invest in a sales enablement team.
Allego
APRIL 16, 2024
Increasingly, sales teams use it to personalize content, enhance sales training , improve onboarding, conduct competitive analysis, streamline sales communication, and more. So, you must make sure you train the AI—input all the information and resources necessary for the tool to generate accurate results. There’s no doubt about it.
Hubspot Sales
MAY 3, 2024
Cut to 2024 , and I lean on ChatGPT to brainstorm use cases for products, concepts, or other ideas I’m writing about. Customer Support AI opens up the potential for small businesses to offer 24/7 assistance to their customers. According to our State of AI Report , customer service professionals cite this as AI's biggest benefit.
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