A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back
Nutshell
DECEMBER 21, 2022
But what should a seller do after securing a new buyer? Customer Retention: A Definition Customer retention is the act of retaining customers over a specific period of time such as a month, quarter, or year. That’s to say, current customers will often spend more with your business than new buyers. How much more?
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