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A Guide to Building a Referral Network for Your SMB

Act!

That’s what makes referral networks a marketing goldmine. Improve customer experience Here’s the thing—if a customer encounters several difficulties when purchasing from you, they won’t recommend your products or services to others. For instance, Act! A platform like Act! A CRM platform like Act!

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7 Creative Ways to Bring in More Sales Online

Pipeliner

Boosting Online Sales: 7 Creative Ways Leverage Social Proof to Build Trust Nothing persuades new customers quite like hearing glowing reviews from existing ones. To tap into this goldmine, actively collect and display feedback across your platform. Offer Limited-Time Promotions Scarcity and urgency are powerful motivators.

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What’s the Best Way to Convince a Local Business Client to Implement Social Media Marketing?

BuzzBoard

Local businesses can access a goldmine of Twitter’s 330 million active users. A proficiently managed Facebook marketing strategy can result in higher sales, enhanced customer service, and bolstered brand loyalty. Convincing, fundamentally, is an act of educating with patience and empathy. Facebook, boasting 2.7

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CRM Is Dead! Long Live CX!

SugarCRM

Along the way, we have seen the term “CRM” change and grow to include many concepts like sales force automation, customer service automation, marketing automation, and many, many other related software categories. Thirty years ago, CRM software meant tracking contacts and sales deals on your laptop with Act, Goldmine, or Siebel.

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FSIoffice: The Road to Operational Success with SugarCRM

SugarCRM

With both portfolios rapidly growing, FSI Office needed to find a CRM to help them manage, engage, and give a little TLC to their customer and prospect base. FSIoffice also focused on improving customer service with the help of Sugar Serve, where they can easily document, track, and close the loop on customer interactions.

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Solving the CRM Problem

Understanding the Sales Force

Last week I spent 90 minutes with another client (8 people from Operations, sales, customer service, and marketing) showing them how CRM could be the answer to their inaccurate forecasts and pipeline reports. That shouldn't be necessary. Hold salespeople accountable for providing real-time updates.

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