article thumbnail

How Google, Zoom, and Quarantinis Prove the Value of Online Training Software for Frontline Teams

Lessonly

To do so, companies are looking into online training platforms and other forms of interactive training software , which leads to an important question: Is online training effective? So to come back to our question: Is online training effective? Let me answer that question with a quick quarantine quiz: .

article thumbnail

Having Too Many Choices Can Cost You Plenty

Engage Selling

Smart companies today measure their lead acquisition cost, their marketing costs and their sales cost. But what about the overall cost to serve your customer? That often gets overlooked. And yet that’s precisely where you can see both the risk … Read More »

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

26 CRM Techniques and Strategies for Customer Retention

Cience

Your customers are one of your company’s most important assets. Although new sales are important, smart companies also focus on retention. New customers have a lot to learn, so make sure they get the training they need to succeed right out of the gate. What Is Customer Retention? Pretty simple, right? Deliver Value ASAP.

article thumbnail

The Future of AI for Sales (And How to Prepare for It)

Sales Hacker

AI Use Case #3: Training. AI can help direct training efforts , and in some cases can help predict where a deficiency may be before it appears. Mobile devices work as great training devices because your sales reps all likely have some combination of phones, laptops, and tablets with them all the time. Communication.

article thumbnail

PODCAST 114: Human Cognitive Bias and Why You Can’t Trust Your Impulses with Dr. Gleb Tsipursky

Sales Hacker

His cutting edge thought leadership has been featured in over 550 articles and 450 interviews in the likes of Fast Company, CBS News, and Time. His expertise stems from over 20 years of consulting, coaching, speaking training, and writing. His expertise stems from over 20 years of consulting, coaching, speaking and training.

article thumbnail

Selling value – an innovative framing

Sales Training Connection

Recently we had that experience when reading an article by Michael Schrage of MIT , a research fellow at the Sloan Center for Digital Business. Schrage was exploring how smart companies increasingly recognize that their own futures depend on how ingeniously they invest in the future capabilities of their customers.