SugarCRM

JUNE 30, 2022

There are several factors to consider when choosing sales automation software, from features and capabilities to prices and services. It is good at simplifying sales and marketing with a clean interface, extensive training and resources, and customer-focused tools. Cons: Zendesk’s roots are in help desk software, not sales.

Sales Automation 26

Sales Automation Comparison Software Software 26

SugarCRM

JANUARY 16, 2020

The reason: a lack of CRM software training. A lot of companies don’t invest in proper CRM training and fall short of transforming their business. CRM software training to reap the full benefits of your CRM platform. Let’s get started and see how CRM training can help your business. The solution?

CRM 20

CRM Benefit SugarCRM Training 20

SugarCRM

SEPTEMBER 28, 2020

Now, some departments like customer service and support may have a different experience, but what it comes down to is the technology that they engage with whether it be the platform in which they communicate or the service software in which they track customer accounts. appeared first on SugarCRM. Remote Workforces ARE Productive.

SugarCRM 49

SugarCRM Conference Company Engineering 49

SugarCRM

APRIL 19, 2022

The right customer self-service software makes the difference in helping your audience find what they need while freeing up customer service reps to focus on more specialized and complex matters. Self-service portals and knowledge bases can provide additional training and education for employees as an added benefit. Training and demos.

Customer 44

Customer Knowledge Base Customer Service Consumer 44

Pipeliner

SEPTEMBER 9, 2023

For our final article in the series on CRM adoption, let’s take a detailed look at the difference Pipeliner CRM makes. If they have to buy and add other apps, they must add additional training for their salespeople, which costs time and energy. Training typically takes a few hours, minimizing onboarding costs.

Pipeline 69

Pipeline CRM Lead Rank Lead Scoring 69

SugarCRM

FEBRUARY 22, 2024

According to SugarCRM research , the average customer churn rate is 32% globally, with a whopping 47% in the US! Do you have a portal where you provide training and courses and offer certifications? Data imports and software integrations can be a hassle, and how every user is a tech wizard. How can they access those resources?

Education 26

Education Churn Lead Rank Follow-up 26

SugarCRM

JUNE 15, 2020

What training materials they offer, knowledgebase articles, how-to videos, best practices content, webinars, etc. Ongoing education and training. As with any software implementation, no matter how easy the first month goes, you’re bound to have questions. How do you know which to use and where your focus should be?

Marketing 26

Marketing Social Media Vendor Webinar Metrics 26