Nutshell

MAY 19, 2020

We’ll also cover customer retention rate, expose the leading factors behind both of these numbers, What is churn? Churn , often known as “ churn rate ,” is the measurement of the number of subscription customers who have canceled their subscription over a set period of time. Improved customer service.

Churn 133

Churn Customer Lead Rank Retention 133

Jeffrey Gitomer

SEPTEMBER 29, 2011

Filed Under: Attitude , Overcoming Objections , Sales , Sales Management Tagged With: corporate sales training , customer loyalty training , customer service training , gitomer , Jeffrey gitomer , jefrrey gitomer , professional sales training , selling with social media. Speak Your Mind Cancel reply. Categories.

Quota 234

Quota Training Hiring Social Media 234

Jeffrey Gitomer

AUGUST 15, 2011

Filed Under: Attitude , Sales , Success Tagged With: attitude training , book on attitude , building trust , business social media , corporate sales training , customer service , customer service training , gitomer , jefrrey gitomer , sales blog , selling skills. Speak Your Mind Cancel reply. Customer Loyalty.

Remedy 334

Remedy Hiring Training Social Media 334

Jeffrey Gitomer

MARCH 22, 2011

Speak Your Mind Cancel reply. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Get Sales Blog Updates. Categories. Select Category. Generating Referrals. Jeffrey Webinar. Leadership. Networking. Overcoming Objections. Presenting. Sales Management. Sales Videos. London, ON.

Hiring 244

Hiring Social Media Loyalty Cancellation 244

Jeffrey Gitomer

AUGUST 31, 2011

Filed Under: Attitude , Customer Loyalty , Generating Referrals , My Books , Sales , Success Tagged With: attitude training , book on attitude , building trust , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales. Speak Your Mind Cancel reply. Customer Loyalty.

Hiring 318

Hiring Customer Social Media Loyalty 318

Jeffrey Gitomer

FEBRUARY 21, 2011

Filed Under: Attitude , Customer Loyalty , Sales Tagged With: attitude training , book on attitude , customer loyalty training , customer service , customer service training , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales attitude , sales blog , sales skills , selling skills.

Hiring 221

Hiring Social Media Loyalty How To 221

Jeffrey Gitomer

FEBRUARY 27, 2011

Speak Your Mind Cancel reply. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. They offer convenience: They have drive-thru’s. They have debit cards. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. Get Sales Blog Updates. Categories. Select Category.

Hiring 219

Hiring Social Media Loyalty Cancellation 219

Jeffrey Gitomer

AUGUST 3, 2011

Filed Under: Attitude , Customer Loyalty , Generating Referrals , Sales Tagged With: attitude training , building trust , establishing trust , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , sales leadership , sales skills. Speak Your Mind Cancel reply. Customer Loyalty. Not sure what I mean?

Hiring 268

Hiring Training Social Media Loyalty 268

Jeffrey Gitomer

MARCH 22, 2011

Speak Your Mind Cancel reply. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. Get Sales Blog Updates. Categories. Select Category. Generating Referrals. Jeffrey Webinar. Leadership. Networking. Presenting.

Hiring 251

Hiring Social Media Loyalty Networking 251

Jeffrey Gitomer

OCTOBER 19, 2011

Filed Under: Attitude , Customer Loyalty , General , Generating Referrals , Sales Tagged With: attitude training , corporate sales training , little black book of connections , professional sales training , sales presentations , sales training , selling skills. Speak Your Mind Cancel reply. Customer Loyalty.

Networking 314

Networking Hiring Prospecting Social Media 314

Jeffrey Gitomer

FEBRUARY 18, 2011

Speak Your Mind Cancel reply. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. That sales strategy is going to get you nowhere; oh it will get you somewhere, another job. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. Gitomer gets it! Categories.

Referrals 206

Referrals Hiring Social Media Loyalty 206

Jeffrey Gitomer

MARCH 14, 2011

Filed Under: Attitude , Sales Tagged With: attitude training , book on attitude , corporate sales training , customer loyalty training , customer service training , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , sales , sales article , sales attitude , sales blog , the little gold book of yes attitude.

Hiring 257

Hiring Social Media Loyalty Cancellation 257

Jeffrey Gitomer

NOVEMBER 17, 2011

Speak Your Mind Cancel reply. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. I hope it helps you become a more trustworthy person, and helps you find trustworthy people to connect with in life. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. Categories.

Hiring 295

Hiring Social Media Loyalty Lead Rank 295

Jeffrey Gitomer

MAY 18, 2011

Speak Your Mind Cancel reply. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. uswah says: June 19, 2011 at 3:50 pm. salesmanship is the greatest tool in bussiness. post free classified. Categories.

Hiring 265

Hiring Lead Rank Lead Scoring Leads 265

Jeffrey Gitomer

JANUARY 10, 2012

I really like the idea of taking a customer along on sales calls as a testimonial. Speak Your Mind Cancel reply. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. Great advice. Get Sales Blog Updates.

Hiring 219

Hiring Prospecting Social Media Loyalty 219

Jeffrey Gitomer

MARCH 3, 2011

Speak Your Mind Cancel reply. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. Kevin Gomes says: March 3, 2011 at 6:21 pm. I also like to ask, Where they went to school. Get Sales Blog Updates. Categories.

Relationals 221

Relationals Hiring Social Media Loyalty 221

Jeffrey Gitomer

MARCH 3, 2012

Speak Your Mind Cancel reply. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. Get Sales Blog Updates. Categories. Select Category. Generating Referrals. Jeffrey Webinar. Leadership. Networking. Presenting.

Hiring 171

Hiring Social Media Hotels Loyalty 171

Jeffrey Gitomer

FEBRUARY 22, 2012

Speak Your Mind Cancel reply. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. Get Sales Blog Updates. Categories. Select Category. Generating Referrals. Jeffrey Webinar. Leadership. Networking. Presenting.

Webinar Metrics 187

Webinar Metrics Hiring Social Media Loyalty 187

Jeffrey Gitomer

MAY 9, 2011

Customers cancel a big order: Weakening your personal belief or causing severe money problems — or both. Speak Your Mind Cancel reply. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Getting depressed: From any of the above. Look for my next blog post.

Hiring 306

Hiring Social Media Cancellation Loyalty 306

Jeffrey Gitomer

DECEMBER 28, 2011

Filed Under: Attitude , Customer Loyalty , General , Leadership , My Books , Sales Tagged With: attitude training , book on attitude , corporate sales training , customer loyalty training , establishing trust , gitomer , jefrrey gitomer , professional sales training , selling skills , selling with social media.

Call-back 198

Call-back Hiring Social Media Loyalty 198

Jeffrey Gitomer

FEBRUARY 9, 2012

Filed Under: Attitude , Customer Loyalty , General , Jeffrey Webinar , My Books , Sales , Success Tagged With: attitude training , book on attitude , customer loyalty training , how to sell , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales leadership , sales skills , sales training , selling skills , success principles.

Hiring 182

Hiring Social Media Loyalty Cancellation 182

Jeffrey Gitomer

NOVEMBER 28, 2011

Speak Your Mind Cancel reply. Speak Your Mind Cancel reply. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Get Sales Blog Updates. Categories. Select Category. Generating Referrals. Jeffrey Webinar. Leadership. Networking. Overcoming Objections. Presenting.

Hiring 148

Hiring Social Media Loyalty Cancellation 148

Jeffrey Gitomer

JANUARY 12, 2012

Filed Under: Attitude , Customer Loyalty , General , Leadership , Sales , Success Tagged With: attitude training , corporate sales training , customer loyalty training , establishing trust , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales books , sales skills , success principles.

Hiring 179

Hiring Social Media Loyalty Distribution 179

Miller Heiman Group

MARCH 19, 2020

For sales organizations, that means sellers and customer service reps will take the brunt of the customer onslaught brought on by fear, uncertainty and doubt. Once customers recognize their needs, they attach emotions to it, such as frustration, embarrassment or concern. But we are not living in ordinary times.

Face-to-face 84

Face-to-face Customer Policies Cancellation 84

Jeffrey Gitomer

MARCH 8, 2011

Speak Your Mind Cancel reply. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Do you have a similar video regarding the topic of “listening”? Let me know. Thanks, Dave. Get Sales Blog Updates. Categories. Select Category. Generating Referrals. Jeffrey Webinar.

Hiring 207

Hiring Social Media Loyalty Cancellation 207

Jeffrey Gitomer

NOVEMBER 6, 2011

Filed Under: Attitude , Customer Loyalty , General , Leadership , My Books , Sales Tagged With: attitude training , book on attitude , corporate sales training , customer service , gitomer , Jeffrey gitomer , professional sales training , sales leadership , sales presentations , success principles. Customer Loyalty.

Hiring 166

Hiring Social Media Loyalty Cancellation 166

Jeffrey Gitomer

FEBRUARY 6, 2012

Speak Your Mind Cancel reply. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. Get Sales Blog Updates. Categories. Select Category. Generating Referrals. Jeffrey Webinar. Leadership. Networking. Presenting.

Webinar Metrics 158

Webinar Metrics Hiring Closing Social Media 158

Jeffrey Gitomer

SEPTEMBER 27, 2011

Filed Under: Attitude , Customer Loyalty , Jeffrey Webinar , Sales , Social Media Tagged With: attitude training , corporate sales training , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , professional sales training , selling with social media , social boom , social media marketing. Speak Your Mind Cancel reply.

Webinar Metrics 197

Webinar Metrics Hiring Social Media Loyalty 197

Jeffrey Gitomer

DECEMBER 6, 2011

Filed Under: Attitude , Customer Loyalty , General , Jeffrey Webinar , My Books , Sales Tagged With: attitude training , book on attitude , corporate sales training , customer loyalty training , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , professional sales training , selling skills , success principles.

Webinar Metrics 191

Webinar Metrics Hiring Social Media Loyalty 191

Jeffrey Gitomer

FEBRUARY 27, 2012

Filed Under: Attitude , Customer Loyalty , General , Leadership , My Books , Sales , Success Tagged With: attitude training , book on attitude , business social media , corporate sales training , customer service , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , sales presentations , sales training , success principles.

Hiring 165

Hiring Social Media Loyalty Cancellation 165

Jeffrey Gitomer

JULY 26, 2011

Your customer may be reluctant to bring you a referral unless you bring one for him. Speak Your Mind Cancel reply. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Think about how powerful this scenario is, then try it one or two times. Share this Post. Categories.

Hiring 260

Hiring Social Media Referrals Loyalty 260

Jeffrey Gitomer

APRIL 19, 2011

Speak Your Mind Cancel reply. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Keeping this question in mind will help you focus on the points you’re trying to make. Get Sales Blog Updates. Categories. Select Category. Generating Referrals. Jeffrey Webinar.

Hiring 316

Hiring Social Media Loyalty Referrals 316

Jeffrey Gitomer

DECEMBER 9, 2011

Filed Under: Attitude , Customer Loyalty , General , Presenting , Sales Tagged With: attitude training , corporate sales training , establishing trust , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales blog , sales leadership , sales trainer , sales training , selling with social media. Customer Loyalty.

Hiring 200

Hiring Social Media Loyalty Cancellation 200

Jeffrey Gitomer

APRIL 13, 2011

Filed Under: Attitude , Leadership , Overcoming Objections , Sales , Sales Management , Success , Trust Tagged With: attitude training , building trust , customer service training , establishing trust , gitomer , Jeffrey gitomer , jefrrey gitomer , overcoming objections , professional sales training , sales management training , success principles.

Hiring 324

Hiring Social Media Loyalty Cancellation 324

Jeffrey Gitomer

AUGUST 30, 2011

Speak Your Mind Cancel reply. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Get Sales Blog Updates. Categories. Select Category. Generating Referrals. Jeffrey Webinar. Leadership. Networking. Overcoming Objections. Presenting. MARCH 22/23. London, ON. Denver, CO.

Facebook 210

Facebook Hiring Social Media Training 210

Jeffrey Gitomer

JANUARY 31, 2012

Speak Your Mind Cancel reply. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. Get Sales Blog Updates. Categories. Select Category. Generating Referrals. Jeffrey Webinar. Leadership. Networking. Presenting.

Webinar Metrics 169

Webinar Metrics Hiring Social Media Loyalty 169

Jeffrey Gitomer

JANUARY 18, 2012

Filed Under: Attitude , Customer Loyalty , General , My Books , Sales Tagged With: attitude training , book on attitude , corporate sales training , customer loyalty training , how to sell , Jeffrey gitomer , jefrrey gitomer , sales books , sales leadership , selling with social media , success principles. Categories.

Hiring 153

Hiring Social Media Loyalty Marketing 153