The Sales Hunter

AUGUST 2, 2014

This isn’t just about the impact it has on your customers, prospects and colleagues, […]. Blog Cold-Calling Consultative Selling Customer Service leadership Motivational Sales Speaker Professional Selling Skills Sales Motivation influence sales influence sales leadership sales motivation'

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Influencer Cold Calling Consultative Selling Video 241

Richardson

AUGUST 13, 2019

Customer service professionals have unique access to clients. Information learned on a service call reveals customer details that are more personal than any survey or study. For this reason, service professionals and customer success teams have become one of the most critical roles in the selling organization.

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Customer Service Customer Meeting Survey 70

The Sales Hunter

SEPTEMBER 8, 2014

If you are serious about standing apart from your competitors and making a difference for your customers, it’s going to show up in the questions you ask. Be committed to coming up with one new question you can ask your customers […].

Motivation 228

Motivation Consultative Selling Video Customer Service 228

The Sales Hunter

JULY 26, 2014

We all have sales calls that occasionally don’t go well. We start to get the sense early in the sales call that this person is not going to be a good customer or even going to buy at all. How do you end a call like that? Do you end it with respect […].

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Video Customer Consultative Selling Selling Skills 226

The Brooks Group

JULY 23, 2018

That’s why it’s key that your salespeople use a customer-focused, consultative selling process with every prospect and customer they interact with. But your customer-centric strategy should go beyond the sales team. We’ve known that a strong alignment between Marketing and Sales improves overall performance.

Customer Service 56

Customer Service Research Revenue Customer 56

The Brooks Group

MAY 24, 2017

Even—or especially—in tough economic times, investing in your organization’s customer service function is critical for your overall business and profitability strategy. Savvy distributors are providing their service department with consultative selling skills training so they are able to: 1.

Customer Service 49

Customer Service Benefit Customer Margin 49

The Sales Hunter

APRIL 24, 2014

Yes, stupidity is a sales virtue. The reason I say stupidity is a sales virtue is it drives us to ask questions, to be open for new ideas, and to be continually learning. I’ve used it for years with tremendous success. During the last several months, I’ve spoken to a number of audiences large and […].

Consultative Selling 210

Consultative Selling Selling Skills Customer Service Sales 210

The Sales Hunter

JUNE 22, 2013

Check out the below video to hear why this is vital to your sales process: Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog. .

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Sales Process Video Cold Calling Consultative Selling 245

The Sales Hunter

DECEMBER 20, 2014

Blog Consultative Selling Customer Service Professional Selling Skills Sales Motivation positive attitude sales attitude sales motivation video sales tip' ” What is your attitude like? Are you positive or negative? The more you learn to look at […].

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Video Consultative Selling Selling Skills Customer Service 195

Partners in Excellence

JULY 24, 2012

Most of the principles we look at in high performance selling are simply the disciplined and systematic application of common sense and the Golden Rule (I mean the “Do unto others… ” one). As I listened and watched, I realized I was watching one of the best consultative sales calls I had ever been on.

Consultative Selling 82

Consultative Selling Examples Travel Up-Sell 82

The Sales Hunter

AUGUST 31, 2013

Check out the below video to see what I mean: Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog. . Blog Closing a Sale Consultative Selling Customer Service Professional Selling Skills Prospecting competition desired outcomes video sales tip'

Competition 226

Competition Video Consultative Selling Selling Skills 226

The Sales Hunter

JULY 18, 2013

Ignoring the customer. Trying to prove the customer is wrong. Failing to ask for the sale. We in sales are a finicky group. We may not think of ourselves as being self-centered, but in reality, there are too many situations where we become exactly that when we are with a customer. ” Sales Motivation Blog.

Cold Calling 241

Cold Calling Customer Service Consultative Selling Selling Skills 241

The Sales Hunter

AUGUST 24, 2013

Check out the below video to see what I mean: Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog. . Blog Consultative Selling Customer Service Professional Selling Skills Prospecting Sales Motivation elevator speech prospecting sales motivation selling skills video video sales tip'

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Video Consultative Selling Selling Skills Motivation 221

The Sales Hunter

SEPTEMBER 28, 2013

If you haven’t looked at your sales process in awhile, it could be in need of some refinement. A lot of salespeople put a sales process in place — and then just let it coast. The truth is, your sales process may suck. Check out the below video to see what I mean: Copyright 2013, Mark Hunter “The Sales Hunter.”

Sales Process 198

Sales Process Video Consultative Selling Selling Skills 198

The Sales Hunter

MAY 31, 2013

.” But if you really want to succeed in sales, you better focus instead on your customer’s outcomes. Check out the below video to see what I mean about outcomes rather than benefits: Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog. .

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Benefit Video Customer Margin 187

The Sales Hunter

OCTOBER 12, 2013

Every sales call is an opportunity to learn insights from one customer — that you can then apply with other customers. I’m talking about broader business insights that equip you to better serve other customers. To see what I mean, check out this video: Copyright 2013, Mark Hunter “The Sales Hunter.”

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Video Customer Consultative Selling Selling Skills 196

The Sales Hunter

APRIL 15, 2014

You’ll shock your customers, especially those who are used to dealing with a lot of salespeople. Oh, when I say “naked,” what I mean is going into a customer call with zero sales materials. Excuse me, […].

Customer 239

Customer Consultative Selling Selling Skills Customer Service 239

The Sales Hunter

MAY 30, 2014

Blog Consultative Selling Customer Service Professional Selling Skills Sales Training customer needs selling skills' Now, let’s look at the facts. Munich, Germany and Seattle, Washington USA (home of Starbucks) are at least 8,000 miles […].

Consultative Selling 232

Consultative Selling Selling Skills Customer Service Training 232

The Sales Hunter

APRIL 30, 2013

You can secure repeat sales from existing customers if you follow the 2/2/2 rule. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.

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Customer Cold Calling Customer Service Consultative Selling 269

The Sales Hunter

JULY 29, 2014

Blog Consultative Selling Customer Service Networking Professional Selling Skills communication customer email social media' Between vacations, holidays and changes in the school year, it seems like trying to stay connected with people can be harder than ever. Here are 5 […].

Networking 241

Networking Social Media Consultative Selling Selling Skills 241

The Sales Hunter

APRIL 16, 2013

We show up at a sales call with pretty pictures, a list of facts and other stuff the customer couldn’t care less about. This is due to the amount of time many customers will spend doing research on the internet before even talking with a salesperson. Copyright 2013, Mark Hunter “The Sales Hunter.”

Customer 247

Customer Consultative Selling Customer Service Benefit 247

The Sales Hunter

JULY 17, 2013

Sure, you may know quite a bit more than your customer, but if you don’t learn to pause at the right time, you may lose the sale. The typical salesperson thinks they know everything, and many times they do know quite a bit more than the customer. Copyright 2013, Mark Hunter “The Sales Hunter.”

Cold Calling 244

Cold Calling Customer Service Consultative Selling Negotiation 244

The Sales Hunter

NOVEMBER 13, 2014

Customers aren’t looking to buy the lowest price; it’s just that they do because the salesperson makes it so […]. Blog Consultative Selling Customer Service pricing low price price value value added' Let me put an idea out on the table.

Customer 226

Customer Consultative Selling Customer Service 226

The Sales Hunter

SEPTEMBER 18, 2014

Blog Consultative Selling Customer Service leadership pricing Professional Selling Skills competitor discount discounting price' When confronted with a competitor’s price that is ridiculously low, the last thing you should do is think about lowering your price. A price that is dirt cheap is many […].

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Discount Consultative Selling Selling Skills Customer Service 233

The Sales Hunter

MAY 23, 2014

This time it’s about how we can screw up a sales call by talking about too many things at one time. Not only do we wind up confusing the customer, but many times we also wind up confusing ourselves. Salespeople are quick to blame the customer as being […].

Cold Calling 211

Cold Calling Consultative Selling Selling Skills Customer Service 211

The Sales Hunter

OCTOBER 15, 2014

Blog Consultative Selling Customer Service Professional Selling Skills dreamforce salesforce' I found myself today following the mass into the main room to hear Marc Benihoff, CEO of Salesforce, and thus the host of the event. I left before it began for one simple reason. What was he […].

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SalesForce Consultative Selling Selling Skills Customer Service 197

The Sales Hunter

SEPTEMBER 24, 2013

Sales managers without even trying are very good at taking profit right out of their company. They do this because of how they handle things with their salespeople who in turn offer customers discounts. When a sales manager places pressure, they need to do it with guidance as to how the salesperson should handle things.

Sales Management 217

Sales Management Discount Face-to-face Consultative Selling 217

The Sales Hunter

AUGUST 27, 2013

Problem is that questions of that type do little to help the sales process. In fact, I’ll contend many times that they wind up harming the sales process. Short questions are fantastic because not only are they short (and easy to remember), they also get you and the customer engaged in conversation.

Sales Process 250

Sales Process Cold Calling Consultative Selling Selling Skills 250

The Sales Hunter

SEPTEMBER 20, 2013

One of the easiest things sales managers and senior management can do is to call every person they know at a client company. First is to get the name of your company back in front of the customer/prospect, even though the person might not be our buyer. Copyright 2013, Mark Hunter “The Sales Hunter.”

Sales Management 202

Sales Management Cold Calling Closing Consultative Selling 202

The Sales Hunter

JULY 30, 2013

Sure, we’ll be able to remember the big stuff, but many times the ability to close a sale rests on our ability to take a small key piece of information and leverage it. This means either at the end of each sales call or at the end of each day. Copyright 2013, Mark Hunter “The Sales Hunter.”

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CRM Cold Calling Customer Service Consultative Selling 261

The Sales Hunter

APRIL 25, 2013

Here’s a video I did as part of a Sales Mastery Summit. You’ll see how passionate I am about being willing to walk away: One Thing Sales Reps Could Take Action on Today to be More Successful! Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.

Discount 272

Discount Customer Margin Consultative Selling 272

The Sales Hunter

AUGUST 12, 2013

Is your sales process slow or fast? Selling fast works great because it gets you to a state of actually doing business with the client rather than merely talking about it. Your POE should be something the customer will value and be one that allows for you to get more time with the customer and learn more about them.

Sales Process 229

Sales Process Consultative Selling Selling Skills Customer Service 229

The Sales Hunter

MAY 11, 2013

Check out the below video to see what I mean: Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog. .

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Video Selling Skills Consultative Selling Customer Service 178

The Sales Hunter

JUNE 18, 2013

While some salespeople do cut back during the summer, it also can be the customers who start canceling appointments. Here are a four ways to prevent sales call cancellations in the summer: 1. Always have a back-up plan for Friday sales calls. Copyright 2013, Mark Hunter “The Sales Hunter.”

Cancellation 230

Cancellation Cold Calling Call-back Consultative Selling 230

The Sales Hunter

MAY 10, 2013

I can’t tell you the number of times I’ve heard salespeople and sales managers use what I refer to as the two deadly words in sales: “if” and “then.” ” Here is how this plays out: If we could come out with a cheaper model, then I know I could sell more. ” Sales Motivation Blog.

Sales Leadership 199

Sales Leadership Consultative Selling Motivation Lead Rank 199

The Sales Hunter

SEPTEMBER 26, 2013

I recently watched a very capable salesperson get completely flustered because the sales materials he had weren’t in the order he wanted them. He opened the sales meeting beautifully and then began walking the customers through the materials. Copyright 2013, Mark Hunter “The Sales Hunter.”

Consultative Selling 201

Consultative Selling Face-to-face Selling Skills Motivation 201

The Sales Hunter

AUGUST 1, 2013

I hate to say it, but we in sales have done some pretty stupid things that have ultimately prevented a lot of sales from being made. Use the 2-second pause immediately after the customer says something. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog. The 2-second pause.

Customer Service 230

Customer Service Consultative Selling Selling Skills Closing 230