What Is High-Definition Customer Experience (HD-CX)?
SugarCRM
MARCH 30, 2021
Gartner, the global research and advisory firm, reported in June 2019 that the market for customer relationship management (CRM) software grew 15.6% HD-CX stands for High-Definition Customer Experience, and it’s what SugarCRM sees as the new standard in customer experience (CX). What Is HD-CX? A New Frontier in CX.
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